Job Description:

The Director of Trade operations is responsible for managing the operational oversight and control of the trade operations teams in both Dublin and Hong Kong. The director of trade operations will report directly to the Vice President of GMO in Dublin and also into the Vice President of Trade Operations based out of Merrimack New Hampshire in the US. The Director of Trade Operations will play a key role in helping to set the strategy for the operations of the groups in Dublin and Hong Kong and also will partner with their pears and local leadership team at helping to execute and deliver on Dublin and Hong Kong regional goals. They will also form part of the overall leadership team for trade operations globally and will be accountable for the execution of their teams actions relative to the overall GMO and Trade Operations goals. They will develop and maintain key relationships with trading desks based in the US, London and Hong Kong along with our custodian and broker networks.

The Director will be responsible for monitoring and tracking the performance of the team members in their group, through regular performance meetings, development meetings and also through the Fidelity performance program. They will work with the management team of the group to identify and implement training and development requirements for their teams and then ensuring that these are getting implemented accordingly.

With the ever changing regulatory and operational environment as well as the complexity of some of the markets and structures that we operate in a strong understanding of operational risk is essential. The director will need to ensure that market risks are communicated, analysed, anticipated and controlled. They will need to ensure appropriate partnerships across Fidelity to ensure a consistent application and understanding of these changes.

As a key member of the group leadership of trade operations the Director will play a significant role in the documentation of the performance of our suppliers and clients such as the custodian banks, brokers and service providers- both internal and external. Communication and relationship building are key parts of this role.

Working in an agile framework the director will help to identify, plan, prioritise, allocate and support project work across the team that aligns to the departments strategic goals and objectives as well as helping to prepare us for any market or regulatory changes that will impact our operations and structures.

The Expertise we’re looking for

• 10+ years of trade operations experience – Preferably in settlement of securities/FX in the EMEA/apac region. However other relevant experience will be considered.
• 3+ years minimum direct people and team management experience (applicants without this experience will not be considered).
• Strong communication skills with the ability to communicate up and across the organisation.
• Experience in the design and implementation of new operational processes in a system and market context.
• Demonstratable experience in the area operational risk and control management, particularly in a settlement context.
• Detailed understanding of capacity management.
• Experience working in an agile environment.
• Knowledge of the CTM application required.
• Strong data analytics skills to identify risks and opportunities for improvement or refinement.
• Proven ability t build relationships both internally and externally fast as well as the ability to grow these further.
• Understanding of Agile/Lean/Six Sigma methodologies

The Skills You Bring

• Your proven leadership skills
• Your excellent interpersonal, verbal, and written communication skills
• Your ability to work well on teams and in fast-paced, cross-collaborative environments.
• Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions.
• Your ability to build trust and relationships quickly.
• Your passion for innovation.
• Your ability to identify and mitigate risks in a calm manner.
• Your skill in coaching and developing talent within your team and in the organization.

About the role

• This team plays a critical part in ensuring the transmission of thousands of trades out to the markets across EMEA/APAC daily.
• It is the teams responsibility to ensure that all equity trades are confirmed, matched, and settled on time. Any items that are preventing this from happening must be identified promptly and resolved accordingly with full analysis complete.
• As the team identify changes to the operating environment it is of pivotal importance that these are communicated out to the wider Fidelity group so that lessons can be learnt, and experiences shared.
• Accuracy, completeness and timeliness are critical measures for the team. Operating to strict quality limits, the successful candidate will be heavily involved in maintaining quality and ensuring work efficiency and best practices are followed.
• Having a strong knowledge of lean and agile methodologies will enable the successful candidate to assist the group director in deploying and developing strategic changes, process improvements and targeted changes across the team in as an efficient manner as possible.
• Performance management of associates to help them develop and grow is a core part of the role and a key part of the culture in the team, this is something that we will be looking for the successful candidate to do from the outset.
• Relationships with our desks, banks brokers and partner teams are critical to the success of the team. Strong communication skills and the willingness to challenge established norms are attributes that are expected of any successful candidate.
• The settlements environment is undergoing huge change from a regulatory, skill and systems standpoint, this role will require the successful candidate to assess these changes and assist the organization in coming up with the right strategic decisions to ensure the long term success of the associate and the firm.

How Your Work Impacts the Organization
The Global Middle Office (GMO) Trade Operations Division acts as a servicing centre for our trading desks globally, facilitating trade capture, confirmation and settlement of security and currency transactions with brokers and custodian banks. In addition to the various external counterparts that the teams deals with, there are also several internal groups that assist in the group's daily responsibilities, including Compliance, Treasurer's Office, Counterparty Risk, Legal, Fund Accounting, and other Custody groups. All of these combine to ensure that we are providing accurate and timely information into the NAV and then value to our investors.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Fidelity established an Ireland presence in 1996 and we currently employ 1,700 staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East). For information about working at Fidelity, visit Fidelity Investments.ie.
Fidelity Investments is an equal opportunity employer.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact Accommodations Ireland@fmr.com.