• Welcome customers to the Balmain beauty experience, providing personalised assistance while maximising sales opportunities.
• Serve as a passionate Brand Ambassador, fostering client loyalty and confidence while maximizing sales opportunities.
• Be an expert on all product information to guide customers effectively.
• Collaborate with the Sales Team to ensure seamless transactions and assist both on and off the sales floor while adhering to Balmain lux service standards and hygiene.
• Support visual merchandising initiatives and contribute to back-of-house duties such as inventory control.
• Capture customer details for CRM purposes, maintaining relationships and ensuring after sales follow up.
• Stay updated on beauty and fragrance trends, product knowledge, and brand information through on-going training and self directed learning.
• Manage growth of your personal Balmain beauty business, within the store, taking ownership and responsibility for your performance.
• Always present a proper Balmain Beauty image and look, upholding the brands standards of presentation and professionalism.

KNOW WHAT WE’RE LOOKING FOR

• Strong passion for all things beauty related, especially fragrance and makeup.
• Previous Retail experience, preferably in luxury cosmetics.
• Excellent communication and interpersonal skills with a passion to provide inspirational and authentic customer service.
• Ability to thrive in a fast paced, customer-focused environment.
• Detail-orientated with a proactive attitude towards learning and self-improvement.
• Flexibility across days/hours.
• We want all of our team to have a good work/life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live & work in Ireland

KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.