Ireland Job Openings

Sunglass Hut

Optical Assistant - Sunglass Hut (Arnotts, Dublin)

Dublin

FULL TIME

October 21, 2024

Optical Assistant
Being part of Essilor Luxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, Essilor Luxottica offers endless development and career opportunities worldwide and learning possibilities at every turn. Together, we make a brighter future.
Born in 1971, Sunglass Hut started as a small family business running a kiosk in a Miami mall. After 50 years and over 3,000 stores worldwide, we’re celebrating where we’ve been and where we’re going – bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Job Scope
The Optical Assistant is a support role assisting the Optometrist and/or Dispensing Optician.
You’ll provide information to customers, working alongside the Optometrist, to help them select the best products and services to ensure customers see, look and feel better than they ever thought possible.
Secondly, you’ll keep up to date with all the various new lines and promotions within your practice, so that you can always provide customers with the most up-to-date information. Finally, you’ll play your part within the team, working together and helping and supporting colleagues to deliver a successful and profitable business.
Major Duties & Responsibilities

Deliver excellent customer service and demonstrate a high degree of professionalism
Achieve high levels of sales performance and results
Know the products inside and out and stay fresh with new merchandise and trend
Ensure store is displayed and products are secured according to Company guideline
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Attentive to details; reviews prescriptions and identifies special needs, consulting with an Optician when necessary
Perform work accurately and thoroughly despite time pressure and customer volume
Identify situations involving unsatisfied customers and acts quickly for resolution
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs
Deal with all aspects of basic visual requirements
Assist with contact lenses
Assist with dispensing glasses
Perform core administrative
This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager
Knowledge and skills
Strong selling skills
Customer service skills
Team player
Communication and listening skills
Interpersonal skills
Strong negotiating and influencing skills
Able to carry out duties meticulously

Education & Experience

GCSEs or equivalent experience
Previous experience in retail, customer service or optical preferred

Job Types: Full-time, Permanent
Schedule:

8 hour shift
Weekend availability

Work authorisation:

Ireland (required)

Work Location: In person

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