Ireland Job Openings
permanent tsb
Robotics Delivery Manager
Dublin
October 10, 2024
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be.
As an Delivery Manager, you will be responsible for both the design and implementation of solutions using the bank¿s automation technology stack, including RPA (Robotic Process Automation) and workflow automation. You will ensure that the necessary support and delivery processes are in place to provide a high-quality service to end-users. This service must meet business requirements while adhering to the bank¿s security standards and risk management criteria.
This role is a 12-month Fixed Term opportunity.
Your Team:
The Operational Transformation team designs, delivers, and operates digital solutions to improve efficiency and reduce costs and risks across the organisation. You will be joining a team of dedicated professionals who are passionate about building solutions using technology and modern methodologies.
Your Responsibilities:
Development:
-
Provide architectural control over solution designs to ensure consistency and continuity across the company¿s delivery teams.
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Research new technologies, organise proof of concept (POC) and manage the relationship with supplier and service providers.
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Manage the milestones and timeliness to deliver high quality solutions in accordance with the agreed software development lifecycle (SDLC).
Deliveries & Methodology:
- Work efficiently and quickly to turnaround business requirements and management requests.
- Support the adoption and development of the Digital Transformation Framework to ensure that best-in-class methodologies, standards and practices are embedded in the organisation.
- Develop clear strategies for the Automation Journey.
Stakeholder Management:
-
Build relationships and work closely with stakeholders across the organisation to be well positioned, to identify opportunities for technical solutions and process improvement ¿ and to proactively identify sources of service dissatisfaction.
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Act as internal evangelist for Automation and be responsible for getting stakeholder buy-in for the implementation of initiatives, requirement specification, solution design, risk assessment and business implementation.
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Work closely with the relevant IT forums to ensure external stakeholders are aware of the status and development of the automation strategy and to ensure that the team is aligned to the overall group strategy.
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Drive greater understanding of the roles and services provided by the capability through product demonstrations, operating model presentations and demand generation workshops.
Requirements:
-
3-4 years¿ experience working with RPA OR 2+ years of programming experience (.NET, Java etc.) is required.
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Proven experience in operational management, with a focus on process automation, workflow solutions, and server management.
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Blue prism Basic Awareness and Surface Automation Trainings OR has completed any other training in one of the leading RPA platforms (e.g. Ui Path, Automation Anywhere) would be desirable
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Bachelor of Information Technology (IT) OR related field
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Excellent SQL skills ¿ particularly with Microsoft SQL Server or Teradata.
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Aptitude to contribute to the evolution of methodologies and procedures in a controlled manner to continually improve a rapid and repeatable delivery channel.
This is a 12-month Fixed Term Contract position based in St Stephen's Green Dublin with a Hybrid option in the Republic of Ireland.
Is this you?
Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview.
The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.
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