Job Description :

Irish International Trading Corporation (Cork) Plc, otherwise known as IITC, was established in 1920 and we are immensely proud of having diversified and developed over time to become one of Ireland’s leading wholesalers of Hardware, Steel, Wire, Agricultural Plastics, Salt, Bathroom supplies and Plumbing Materials.
The quality, expertise and commitment of our loyal employees has been the foundation of our success and is the biggest driver of our business in further development. It is this passion about our industries and products which ensures that each of our customers, big and small, receives a bespoke and high-quality customer experience every time that they deal with IITC. Our business is underpinned by our 5 core values, as how we achieve success is just as important as being successful -Loyalty -Quality -Integrity -Respect & Inclusiveness -Unique customer service.
IITC has one of the largest and most extensive bathroom showrooms in Ireland and, after our recent renovation, we are looking for a Showroom Sales Assistant / Executive to join our team. The successful candidate will be responsible for providing customer service of the utmost quality to new and existing customers, managing and proactively developing long-term customer relationships. Your job will be to work closely with customers to ensure they get the maximum value out of the services and products they have purchased from us.

Responsibilities :

• Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction
• Position yourself as the expert on our products and through providing continuous support
• Work closely with customers to resolve any issues they may have in an efficient and timely manner
• General customer service
• Generate sales
• Following up on sales
• Upkeep, maintenance and tiding of showroom
• Stock Control

Requirements :

• Relationship building – the ability and willingness to build and develop productive relationships with our customers
• Demonstrable experience of working in a customer service focussed role
• Excellent communication skills
• Organisation skills
• Ability to multitask and prioritise accordingly
• Knowledge of tiles and bathrooms desirable but not essential

What we offer :

• Full-Time Role, 39 hours per week, including rolling roster of Saturdays
• Pension Plan
• Development Opportunities
• Competitive Remuneration Package
• Health & Wellbeing Support
• On Site Parking

Our company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information, socio economic or parental status. We base all our employment decisions on merit, job requirements and business needs. We have a proven track record of developing long serving, passionate and loyal employees and if you are looking to kick start a career in such an environment then you can visit our website to view our current career opportunities / we would love to hear from you.
We would love to hear from all those who are interested in this excellent opportunity!
Please send a copy of your CV to Davidkiely@iitc.ie