Townbe Ulc

Social Worker (Reception Officer)

Moate

FULL TIME & PART TIME

October 25, 2024

Company Name: Townbe
Industry: Emergency and Direct Provision Accommodation for IP Applicants
Founded: 2018
Locations:
1. Ballybofey, Co. Donegal,
2. Horseleap, Co. Westmeath
3. Ballinamore, Co. Leitrim.
Hours: FT and PT hours available. Can accommodate flexible scheduling.
Position: Permanent
Salary: DOE and education, salary would equate to 22-33E per hour.
Company Size: 50 plus team members
Townbe is a provider of Accommodation and Services for people applying for International Protection. We operate said contracted services with IPAS with oversight from IPAS and HIQA.
We are seeking part-time and full-time social workers, referred to as Reception Officers (RO’s) for our centers. Flexible P/T hours are available at various locations. Please see our posting on jobs.ie
Job Title: Reception Officer / Social Worker
Role Purpose
We are seeking an energetic, flexible, innovative and enthusiastic Reception Officers to join our center teams. The Reception Officer will provide quality evidence based Social Work service, including assessment of needs, and a range of advisory, practical and skilled emotional supports to our residents.
The successful candidate will carry Reception Officer support to resident and provide social work services to our residents with oversight and support from Centre Management.
The ability to manage and prioritize a busy caseload, and work in an interdisciplinary way using a person centered approach are also keys requirements of the role.
It is an opportunity for the right candidate to develop their skills and be a positive influence for residents. This role will support residents’ mental and physical health needs as well as provide links to educational and integration into center and locality.
Accountable to
· The Centre Manager with oversight by Senior Management.
Key Responsibilities
  • The Reception Officer will support the Centre Manager in insuring that all residents have an initial assessment of needs as they come through reception.
  • Then to develop a Person-Centred Needs Plan, which centre staff can assist. Residents are encouraged to have self-directed activities. This will support the residents through the International Protection process and integration to Ireland.
  • The RO will be part of the Management Structure within the Centre.
  • Provide Reception Services in collaboration with internal management and external stakeholder support.
  • Participate in the planning process. Make appropriate arrangements with colleagues in the community, liaise with services and voluntary groups in the community.
  • Link individuals with the services/resources appropriate to their needs and act as an advocate on behalf of clients.
  • Assist and advise residents through support, counselling and mobilization of resources in the community.
  • Carry out vulnerability assessments, develop case plans, track and record co-ordination of support services.
  • Be familiar with and work in accordance with relevant legislation, regulations and procedures.
  • Complete training needs analysis and reflective practice to assure continuing competency for the role.
  • Maintain accurate signed records of all RO supports and intervention and ensure that statistical data on service provision is available as requested.
  • To communicate effectively with internal and external agencies including HIQA, Gardaí, HSE, safeguarding and protections teams and Tulsa.
The Person
· A Full Driving License is essential.
· Ability to travel and support another locations 1-2 days per week is preferred.
· Registered in the Social Workers Register maintained by the Social Workers Board at CORU.
· Appropriate qualification (a QQI level 7) in social care background or equivalent) and skills to identify and respond to residents with special reception needs.
· Must have the requisite knowledge and ability (including a high standard of suitability and professional ability) for the proper discharge of the duties of the office.
· Demonstrate IT Skills relevant to the role including but not limited to writing professional emails, Word, Power Point and Excel.
Job Types: Full-time, Part-time, Permanent
Pay: €30,000.00-€70,000.00 per year
Benefits:
  • Company events
  • On-site parking
  • Sick pay
Schedule:
  • Flexitime
  • Monday to Friday
Licence/Certification:
  • CORU registration (preferred)
  • Full driving licence (preferred)
Work Location: In person
Application deadline: 14/11/2024
Reference ID: Social Worker 251024
Expected start date: 11/11/2024

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