Ireland Job Openings

Hodson Bay Hotel

Wedding Co-Ordinator (Maternity Cover)

Athlone

FULL TIME

October 23, 2024

We have a fantastic opportunity for a Wedding Co-Ordinator to cover maternity leave in the Hodson Bay Hotel.

The Hodson Bay Hotel is part of the Hodson Bay Group. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.

Hodson Bay Hotel has been recently certified as a Great Place to Work, and we have also received the 'Excellent Employer 2024' Award from Failte Ireland Employer Excellence.

The successful candidate will have a passion for creating memorable experiences for our couples and their wedding guests.

We work together as a team to ensure that we exceed guest expectations every time. We do this by ensuring the highest standards of products are on offer and by achieving excellent service standards at all times. Exceeding guest expectations is part of our service culture and as part of the Sales team you will have a strong customer focus.

Key Responsibilities will include:
Responsible for wedding enquiries, from initial contact to booking.
Communicate with the wedding couple from initial booking stages.
Maximise sales opportunities and actual bookings by way of excellent people skills, product knowledge and closing sales ability.
Ensure the highest level and delivery of 'first impression' and customer satisfaction by providing exceptional and professional service to all potential clients.
Facilitate venue viewings/ show-arounds.
Assist clients with menu planning, tastings, food and beverage coordination, table arrangements, decoration options, etc.
Communicate effectively with relevant departments on upcoming wedding details e.g. Chefs regarding menus.
Source feedback pre and post weddings to determine potential enhancements to guest experience.
Any other duties required by management.

Ideal Candidate:

Fluent level of spoken and written English
Excellent communication skills
Strong telephone etiquette and sales skills
Proven experience working as part of a team
Ability to work on own initiative
Basic IT skills
Previous experience in a similar role would be desirable but not essential, as full handover and training will be provided.
Experience in the 4* Hotel market in Ireland desired.

Why work with us?

We have been certified as a Great Place to Work
Achieved 'Excellent Employer' (Silver) Award as part of the Failte Ireland Employer Excellence Programme
39 Hour Working Week
Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
Career Development Opportunities
Meals provided while on Duty
Free Parking
Hotel Discounts across the Hodson Bay Group
Motivational Benefits - Employee of the Month etc
Health & Wellness Programme
Active Sports & Social Club
Subsidized staff taxi service - Athlone/Roscommon town

As a member of the Hodson Bay Group, the Hodson Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.

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