Israel Job Openings
Radware
Support Engineer
Tel Aviv-Yafo
FULL TIME
August 18, 2024
Support Engineer - (2400005R)
Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.
At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors and other notorious cyber attackers — these are not your average adversaries. Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent.
What is the job: As a Support Engineer, You will be part of the team that supports the Cloud infrastructure health and service monitoring 24x7. The group supports the ERT (Emergency Response Team) and Operations team, providing first-level support, troubleshooting for all operative and infrastructure incidents for a global distributed network, and maintaining internal tickets, alerts, and KPIs. You will perform the initial evaluation and, if unable to resolve the issue, will escalate it to the relevant team with needed information. The Engineer will manage the war room if needed and relay the impact to all relevant parties.
What you need:
- Networking flows and protocols knowledge with the ability to understand the distributed Saa S environment
- Good understanding of and experience with managing incidents and supporting systems
- Availability to work in shifts 24/7- at least 5 shifts a week
- Customer and service oriented- experience in a customer facing/support role- a significant advantage
- Excellent troubleshooting and diagnosis capabilities
- Excellent communication skills and teamwork
- Excellent time management, multitasking, and prioritization skills
- Perceptive, fast learner, and able to perform well under pressure
- Create and follow runbooks to assure system health and KPI
- Manage real time incidents with multiple teams
- Clear understanding of networking elements and back-end systems
- Experience with similar positions/companies
- Experience with monitoring tools, routers, switches, load balancers, and firewalls
- Knowledge of scripting languages and security protocols
- BSc/BA in Computer Science or equivalent
Employees from more than 40 countries have chosen Radware as a place where they can belong.
Radware has been recognized by Glassdoor and BDI as one of the World’s Best Places to Work, ranking among the top 100 companies across the globe in the IT category.
Radware has also been named a Gold Winner for Application Security in the 2023 Globee Cybersecurity Awards, by Forrester a Leader in DDo S Protection, and has been named a Leader in WAF Market by Quadrant Knowledge Solutions.
We are equally committed to our people. We strive to create a dynamic work environment that celebrates diversity, promotes equality, and thrives on the unique contributions of each individual.
If you are ready to be part of a global-minded company that is inspired to create a better, safer future; and if and want to fight for the good guys and be at the forefront of helping companies protect their most critical assets from today’s cyber adversaries, then you’ve found the right fit at Radware.
#LI-NB1
Primary Location: IL-IL-Tel Aviv
Work Locations: Radware Israel, Tel Aviv 22 Raoul Wallenberg Street Tel Aviv 69710
Job: Information / Cyber Security
New Job Alerts
Teva Pharmaceuticals
Vice President Transformation, Work Force Planning and Analytics
Tel Aviv-Yafo
November 6, 2024
View Job Description
Looking for similar job?
Hewlett Packard Enterprise
Sales Analytics Support - Internship
Raanana
PART TIME
August 27, 2024
View Job Description
Clarivate
Associate Content Support Analyst
Jerusalem
FULL TIME
August 25, 2024
View Job Description
See What’s New: Radware Job Opportunities
Radware
Cloud Network Service Group Manager
Tel Aviv-Yafo
FULL TIME
November 4, 2024
View Job Description
Radware
Talent Acquisition Partner- Maternity Leave
Tel Aviv-Yafo
FULL TIME
October 27, 2024
View Job Description
New Job Alerts
Teva Pharmaceuticals
Vice President Transformation, Work Force Planning and Analytics
Tel Aviv-Yafo
November 6, 2024
View Job Description