Job Number 24176284
Job Category Food and Beverage & Culinary
Location W Rome, 26/36 Via Liguria, Rome, Italy, Italy VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
W Rome is casting for a Bar Supervisor. Reporting to the Bar Manager, the Bar Supervisor will be part of a team of high-level professionals with a strong passion for bartendering and mixology.
About us
W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy. It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.
The impact you’ll make
You are a bright mixologist who is always on the lookout for new beverage trends and supervising others to do the same. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day and you lead by example to all of your team.
What we offer

• Professional career progression at international level in Marriott International hotels.
• Discounts on hotel rooms, gift shop items, food and beverage across the company.
• Learning and development opportunities online, on the job and in class.
• Charity events, Wellbeing activities through the Take Care program.
• Experienced management & motivated and engaging colleagues
• Canteen service and uniform

What you’ll do

• In charge of the bar outlets operations in the absence of the Bar Manager and the Beverage and Bars Manager.
• Represent and be the face of the hotel/bar to all guests.
• Engage guests with the origin, vintage, and style of various cocktails.
• Focus on storytelling and W HOTELS brand identity.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain change required for expected business level and keeping bank secure at all times.
• Check quality and quantity of all stock and supplies. Anticipate and communicate replenishment needs promptly.
• Research new bartending and mixologist trends and benchmark competitors
• Participate in creating and updating the cocktail list, support events and daily rituals
• Welcome guests and be the W HOTELS brand ambassador; manage guests’ requests and complaints in line with our service culture
• Follow Standard Operating Procedures and brand identity guidelines
• Comply with all health, safety and hygiene standards and policies.
• Balance the cash register at the start and close of each shift.
• Order and restock bar inventory (Requisitions, fruit orders...)
• Create drinks recipes
• Maintain confidentiality of proprietary information; protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Comply with quality assurance expectations and standards.

What we’re looking for

• Possess a good command of English and Italian.
• Great storytelling skills.
• An excellent verbal manner and proven customer service skills.
• Good knowledge or experience of the hospitality industry, ideally knowledge of Birchstreet and Opera
• Good organization skills with an attention to detail.
• A team Player with flexible & positive attitude.
• Good leadership and training experience.
• Passion for the hospitality industry.
• Able to work in a fast paced environment & remain calm under pressure.
• Be able to demonstrate experience in complaint handling.
Availability to work late nights, weekends and bank holiday as we operate 365 days a year.

Connect your passions with a rewarding opportunity
You’re a beverage enthusiast. And with us, you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business, opening yourself to various career options.
No matter your path, we’ll make sure you feel right at home.
Explore our very big world
As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.