Italy Job Openings

BCS Automotive Interface Solutions
Customer Service Supervisor
Nichelino
FULL TIME
October 3, 2024
The momentum of the automotive industry and the multinational team around the world creates a very interesting work environment. Maybe your future? - Do it
We're currently looking for an excited and talented Customer Service Supervisor to help us push our organization forward by helping us in the following areas:
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Manage and mentorship the team members to achieve the company results and targets
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Create plans, forecasts and schedules aligned with customer requirements and demand
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Monitor variances as customer demand increase/decrease both on short and long term aligning accordingly with Plant Production Planning to optimize the cost and out put
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Monitor data input to any Material Requirements Planning (MRP) system or IT system for accuracy and resolve any issues as required
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Monitor inventory levels against agreed target levels
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Track Inventory trends
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Manage and follow up on Customer OTD Service Level introducing corrective and improvement actions when needed
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Work with Material Planning staff to resolve issues, update material schedules and ensure supporting MRP systems reflect forecast and demand for products
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Manage critical issues with customers if needed involving TIER1/TIER2 supplier partners
If you feel you're the right fit, please don't hesitate to apply! For this role we're requiring the following experiences:
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Education: Engineering, Economics or Supply Chain Degree
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Relevant industry experience either in supply chain or logistics ideally in the automotive or manufacturing environment
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Good knowledge and understanding of a variety of manufacturing and automotive processes and components and deep understanding of supply chain management
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Proven IT knowledge and skills including advanced Excel skills;
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Strong SAP knowledge (possibly MM/SD or WH modules) is highly requested
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Knowledge and experience of using ERP/MRP/MPS System
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Excellent analytical, planning and problem solving skills
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Ability to undertake complex analysis to create information and to interpret data and trends
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Numerate with financial awareness and a full understanding of how failure impacts the production and customer order fulfilment
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Good communicator with the ability to form and maintain good relationships internally and externally
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Results orientated with the ability to plan and deliver against deadlines
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