Italy Job Openings

BCS Automotive Interface Solutions

Customer Service Supervisor

Nichelino

FULL TIME

October 3, 2024


BCS Automotive Interface Solutions offers great opportunities. It combines the experience of a long-standing automotive supplier, which has existed for almost 70 years and employs 3,500 people worldwide, with the exciting challenges of a new company, as it has recently become independent.
The momentum of the automotive industry and the multinational team around the world creates a very interesting work environment. Maybe your future? - Do it

We're currently looking for an excited and talented Customer Service Supervisor to help us push our organization forward by helping us in the following areas:
  • Manage and mentorship the team members to achieve the company results and targets
  • Create plans, forecasts and schedules aligned with customer requirements and demand
  • Monitor variances as customer demand increase/decrease both on short and long term aligning accordingly with Plant Production Planning to optimize the cost and out put
  • Monitor data input to any Material Requirements Planning (MRP) system or IT system for accuracy and resolve any issues as required
  • Monitor inventory levels against agreed target levels
  • Track Inventory trends
  • Manage and follow up on Customer OTD Service Level introducing corrective and improvement actions when needed
  • Work with Material Planning staff to resolve issues, update material schedules and ensure supporting MRP systems reflect forecast and demand for products
  • Manage critical issues with customers if needed involving TIER1/TIER2 supplier partners
Customer Service Supervisor manage and coordinate the team members and the related activities to ensure high customer service level and satisfaction. He or she interface directly with end customer, participates in escalations involving other departments based on needs. The person works closely with production team to coordinate and prioritize the production planning tasks transmitting customers demand.

If you feel you're the right fit, please don't hesitate to apply! For this role we're requiring the following experiences:

  • Education: Engineering, Economics or Supply Chain Degree
  • Relevant industry experience either in supply chain or logistics ideally in the automotive or manufacturing environment
  • Good knowledge and understanding of a variety of manufacturing and automotive processes and components and deep understanding of supply chain management
  • Proven IT knowledge and skills including advanced Excel skills;
  • Strong SAP knowledge (possibly MM/SD or WH modules) is highly requested
  • Knowledge and experience of using ERP/MRP/MPS System
  • Excellent analytical, planning and problem solving skills
  • Ability to undertake complex analysis to create information and to interpret data and trends
  • Numerate with financial awareness and a full understanding of how failure impacts the production and customer order fulfilment
  • Good communicator with the ability to form and maintain good relationships internally and externally
  • Results orientated with the ability to plan and deliver against deadlines
Thank you for taking time to consider us. We look forward to reviewing your application!
Functional Area
Operations
Employee Type
Full Time
EEO statement
The policy of BCS Automotive Interface Solutions (BCS AIS) is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, religion, disability, sexual orientation, gender, civil status, family status and member of the Traveller community. Additionally, BCS AIS is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at europe.jobs@bcs-ais.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
City
Nichelino (Torino)
Country
Italy
New Job Alerts
Gold Art srl

Addetto CNC

FULL TIME

November 27, 2024

View Job Description
AMX ITALY SRL

Gare di appalto e amministrazione

FULL TIME

November 27, 2024

View Job Description
Gold Art srl

Preparatore Orafo Specializzato

FULL TIME

November 27, 2024

View Job Description
HITACHI ENERGY ITALY S.P.A.

Senior Open Source Analyst

Monselice

FULL TIME

November 27, 2024

View Job Description
LITTLE ITALY BARBERSHOP

Barbiere | Parrucchiere | Lady Barber

Roma

FULL TIME

November 27, 2024

View Job Description
Looking for similar job?
HITACHI ENERGY ITALY S.P.A.

Customer Quality Manager

Lodi

FULL TIME

October 2, 2024

View Job Description
BlueRock TMS B.V.

Customer Support Specialist (2nd Level)

FULL TIME

October 2, 2024

View Job Description
Kia Italy

International Customers & PBV Key Account Manager - Light Commercial Vehicles (M/F/D)

FULL TIME

October 1, 2024

View Job Description
Coesia

Shipping & Customer Accounting Internship

Bologna

October 2, 2024

View Job Description
MÜNZING CHEMIE GmbH

Customer Service Specialist - Italy (f/m/d)

Cernusco sul Naviglio

October 1, 2024

View Job Description
VINO.COM (3ND S.r.l.)

CUSTOMER CARE SPECIALIST (Native Swedish Speaker)

FULL TIME

October 1, 2024

View Job Description
New Job Alerts
Gold Art srl

Addetto CNC

FULL TIME

November 27, 2024

View Job Description
AMX ITALY SRL

Gare di appalto e amministrazione

FULL TIME

November 27, 2024

View Job Description
Gold Art srl

Preparatore Orafo Specializzato

FULL TIME

November 27, 2024

View Job Description
HITACHI ENERGY ITALY S.P.A.

Senior Open Source Analyst

Monselice

FULL TIME

November 27, 2024

View Job Description
LITTLE ITALY BARBERSHOP

Barbiere | Parrucchiere | Lady Barber

Roma

FULL TIME

November 27, 2024

View Job Description