• Participate in projects for the implementation and evolution of business systems (ERP, BI, MIS, Scheduling, Data Collection, etc.) on plants located between Europe and Africa;
• Roll-out standard processes/configurations and identify functionality gaps;
• Analyze and review the Business Requirements and client change requests, and assess their nature (development request, defect, set up error, …) and priority;
• Provide the development team with exhaustive test cases on detected defects;
• Deliver client training;
• Carry out support activities for business systems, using ticketing systems;
• Support continuous improvement initiatives, through the analysis and optimization of processes;
• Contribute to the evolution of business systems through their configuration, the development of reports, and the creation of interfaces to third parties;
• Undertake testing and production of new releases or patches;
• Constantly collaborate with colleagues located in different globally distributed groups.

• Hold a Masters degree in Engineering, Computer Science or similar;
• Have at least 3 years of work experience related to the implementation and support of complex business systems, such as ERP or similar;
• Have very good familiarity with report development, including use of Crystal Reports, which would be considered a plus;
• Have expert knowledge of SQL language and the ability to navigate and extract and import data to and from databases;
• Be experienced in writing SQL queries;
• Be a natural problem-solver;

• Have a client-focused mindset;
• Have excellent written and verbal communication skills in English;
• Have experience of presenting complex information in a clear and structured way;
• Be autonomous, rigorous and well organized;
• Be resilient under pressure;
• Have the ability to work on your own initiative and adhere to deadlines, being flexible and adaptable;
• Be eager to learn and self-train on new business areas within the label printing industry;
• Be ready to travel around Europe and Africa, up to 20% of the working time.

• Production management systems (Scheduling, MRP, data collections, quality management, etc. in Printing or other manufacturing environments.
• EFI Radius
• Process description notations (BPMN, flow chart)
• Agile methodologies
• Service Now or another ticketing system

• You will work at the cutting edge of production environment innovation; we challenge the status quo and are transforming operations every day;
• You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best;
• You will be part of a team that values integrity; we support each other and keep our promises;
• You will be able to work freely, flexibly and true to your authentic self; we champion diversity;
• You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.