Italy Job Openings
Prada
Client Advisor - Porto Cervo
Arzachena
August 18, 2024
- Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
- Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
- Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
- Demonstrate an excellence knowledge of the products as well as Prada / Miu Miu history, culture and DNA;
- Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities;
- Follow up with the Clients, using the CRM tools, in order to strengthen thelong term relationship with clients;
- Host and conduct appointments either in presence or leveraging technology to do virtual appointments;
- Embrace and promote the Omni Channel mindset;
- Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the clients and to give advises;
- Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
- Operate with the highest level of care and respect for the Products;
- Utilize Company digital tools actively to offer a complete and integrated luxury experience;
- Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
- Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
- Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.
KNOWLEDGE AND SKILLS
New Job Alerts
Amplifon Group
Italy IT Project Management Internship
FULL TIME
September 22, 2024
View Job DescriptionAmazon Development Centre Italy SRL
Applied Scientist
Turin
FULL TIME
September 21, 2024
View Job DescriptionNestle Operational Services Worldwide SA
IT - Junior Risk & Compliance Specialist
Assago
FULL TIME
September 21, 2024
View Job DescriptionSerco North America
CNIC N6 - Help Desk Support Specialist - Naples, Italy
Napoli
FULL TIME
September 21, 2024
View Job DescriptionDana Incorporated
System Validation & Verification Engineer
Rivoli
September 21, 2024
View Job DescriptionLooking for similar job?
Concentrix
TIROCINIO Assistenza Clienti - Settore Tech -
Cagliari
PART TIME
August 27, 2024
View Job DescriptionNew Job Alerts
Amplifon Group
Italy IT Project Management Internship
FULL TIME
September 22, 2024
View Job DescriptionAmazon Development Centre Italy SRL
Applied Scientist
Turin
FULL TIME
September 21, 2024
View Job DescriptionNestle Operational Services Worldwide SA
IT - Junior Risk & Compliance Specialist
Assago
FULL TIME
September 21, 2024
View Job DescriptionSerco North America
CNIC N6 - Help Desk Support Specialist - Naples, Italy
Napoli
FULL TIME
September 21, 2024
View Job DescriptionDana Incorporated
System Validation & Verification Engineer
Rivoli
September 21, 2024
View Job Description