Johnson & Johnson is hiring for a Credit and Collections Specialist, Shockwave Medical to be located in Italy or Germany - Remote.

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For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

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Shockwave Medical, Inc., recently acquired by Johnson & Johnson, is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview
The Credit and Collections Specialist will be responsible for collections of outstanding accounts receivable and all other aspects of collections. He or she will also be responsible for receiving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions.

Essential Job Functions

• Perform analysis of collection practices and develop process improvements.
• Work with our internal sales team and outside customers to resolve billing issues.
• Perform outbound collections in a professional manner with a focus on customer service.
• Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations.
• Assist with preparing and analyzing reports for bad debt - create adjustments as necessary.
• Process credit card transactions.
• Cash applications.
• Participate in and support systems improvements and focus on streamlining the collection process.
• Develop, implement and maintain desktop procedures for ongoing credit and collection activities.
• Prepare account reconciliations.
• Month-end, quarter-end and year-end closing.
• Sales and use tax exemption review and adjustments.
• Other duties as assigned.

These job requirements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.

Qualifications

• 5+ years of billings and collections experience.
• Excellent communication skills, both written and verbal, and verbal, and strong customer service approach.
• Fluent in English and one additional major European language, German or Italian being a preference.
• Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision.
• Order-to-cash business process management experience a plus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned or negotiated to meet the ongoing needs of the organization.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.