Italy Job Openings
FlexCar
Customer Care Associate (Call Center)
Roma
FULL TIME
August 21, 2024
Who We Are
Flex Car is more than a car leasing company. We redefine the way consumers own a car by offering flexible and accessible terms and an all inclusive premium service. Our aim is to elevate the car leasing field and pave the way for the future of mobility in Greece, Italy, Cyprus, Mexico and across the globe.
People at Flex Car
We are constantly looking for curious and ambitious minds that are eager to be part of an exciting journey and a very strong professional team, so if you are ready to kick off your career at one of the most promising European scaleups, join us!
Position Summary
The Customer Care Associate will be primarily responsible for answering inbound calls from existing customers and providing them with accurate and detailed information regarding our fleet management. He/She will need to communicate with both B2B/B2C clients and our fleet team in order to act as a point of contact and effectively inform all parties involved about potential issues. In addition to that, the person in charge will also need to act with speed and offer solutions to the problems presented, which are always aligned with our operational processes. The responsibility of this position is not only to serve our clients but also to build rapport with them, offering them an exceptional customer experience.
Requirements
- Recent graduate from a top tier University in Italy or abroad in the fields of Marketing, Business, or Communications
- 1-2 years prior experience is considered a plus (especially in phone customer service)
- Exceptional interpersonal skills and ability to coordinate a number of tasks with a wide range of stakeholders within a startup environment
- Customer-first mindset and proven ability to commit to your work
- Love for a varied day with a mix of communications, organization, and customer touchpoints
- Can act independently, solve problems by yourself and enjoy going the extra mile to make sure our customers are served perfectly
- Ideally, you are an automotive enthusiast!
- Opportunity to work in one of the fastest-growing scaleups
- Free coffee and beverages
- Car benefits
- Ongoing training and development
- Competitive salary
- Amazing working environment based on Respect, Fairness, and Transparency
All applications will be treated in utmost confidence and will only be seen by members of our recruitment team.
New Job Alerts
MyFamily
Addetto/a vendite - Temporary Store - Aeroporto Torino Caselle
Caselle Torinese
PART TIME
November 20, 2024
View Job Description
Amazon Data Services Italy S.R.L.
Data Center Engineering Operations Technician
FULL TIME
November 19, 2024
View Job Description
Pandora Jewelry
Merchandise financial planning specialist
FULL TIME
November 19, 2024
View Job Description
Looking for similar job?
UNITED PARCEL SERVICE
IT Customer Engagement Manager Italy
Spino d'Adda
FULL TIME
July 29, 2024
View Job Description
One Plan Ltd
(Junior) Customer Success Manager (Milan, Italy) Fixed Term contract
August 17, 2024
View Job DescriptionSee What’s New: FlexCar Job Opportunities
FlexCar
Fleet Deliveries (Customer Onboarding and Release Specialist)
Roma
FULL TIME
October 30, 2024
View Job Description
New Job Alerts
MyFamily
Addetto/a vendite - Temporary Store - Aeroporto Torino Caselle
Caselle Torinese
PART TIME
November 20, 2024
View Job Description
Amazon Data Services Italy S.R.L.
Data Center Engineering Operations Technician
FULL TIME
November 19, 2024
View Job Description
Pandora Jewelry
Merchandise financial planning specialist
FULL TIME
November 19, 2024
View Job Description