Italy Job Openings

Nissan

CUSTOMER SERVICE, Trainee

Capena

FULL TIME

September 15, 2024

Mission e obiettivi principali:

Il/la tirocinante riceverà una formazione sulla panoramica completa nell'ambito della Qualità e Servizio Clienti nei confronti della rete autorizzata lato vendita e assistenza.

Principali compiti e responsabilità:
  • Supporto nella gestione dei reclami cliente e utilizzo del sistema gestionale
  • Monitoraggio e archiviazione casi cliente
  • Gestione progetti speciali
  • Analisi e monitoraggio dei programmi di qualità per la soddisfazione del cliente nella vendita e post-vendita

Formazione:

  • Ingegneria, Economia

Competenze tecniche specifiche:

  • Buona conoscenza del PC (Excel, Word, Power Point)

  • Ottime capacità analitiche

  • Inglese Fluente

At Nissan, we believe that the differences among us - differences in race, gender, age, mindset, religion, people with disabilities and much more - make us stronger and equip us to better serve our customers and communities. We are committed to creating positive change that ensures transparency and inclusivity throughout the career journey, in order to build teams that create a sense of belonging for all members.
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