Work mode: Hybrid

Onsite Location(s):Milan, Italy

Digital Pricing Product Owner EMEA



EMEA Pricing Center of Excellence, Our Mission and Statement:
We create and maintain EMEA Pricing Policy, we build process and solutions to support its execution and to monitor divisional pricing Strategies. We share best practices across the organization, we drive price awareness across the organization, and we aim to be the go-to team for any pricing topic within it.
We support EMEA organization in complying with achieving pricing plan execution by partnering with the business, assessing pricing needs, proposing and developing pricing solutions.
Our Mission is to support the business in formulating prices which reflect our products and services value while allowing us to gain an edge over our competitors.

About the role
You will own/support current and future development and maintenance of infrastructure within the pricing pillar (processes & tools) to drive real and sustained pricing performance while comply with EMEA pricing policy.

Your Responsibilities will include:
Own/support current and future development and maintenance of infrastructure within the pricing pillar (processes & tools) to drive real and sustained pricing performance while comply with EMEA pricing policy, by:

• Technology Expert:

Own & support maintenance & enhancements of pricing processes and solutions and acts as escalate user support and user training for the internal pricing team in coordination with Pricing Intern and junior PO.

• Comfortable working with different technologies and quick-learner in new tech projects to improve and automate business strategies.
• Evaluate and improve these tools ensuring they are easy to use and that they deliver value to our customers and to BSC.
• Own the Business Requirement gathering process for assigned technical projects supporting Business – both from divisions as well as from the Co E.
• Bridge the functional and technical understanding for Divisions, Co E and IS department.
• Support technology integration and data management.
• Work in close coordination with the IS department, Global project teams and external 3rd parties to develop, enhance and roll out technologies and processes.
• Coordinate maintenance & user support processes of owned products to deliver the best user experience.
• Project management skills: Demonstrates the discipline of planning, prioritizing, executing and monitoring projects and change activities to achieve specified outcomes within a clearly defined timeframe. Experience working with Agile methodologies and Jira is a plus.
  • Develops detailed project plans that consider milestones, resource implications, timing and costs.
  • Follow up and execute efficiently project plans, budget, resources including external vendors, and timelines to ensure goals are achieved.
  • Develops solutions for overcoming risks to ensure project success; recognizes the need to escalate issues when proposed solutions are not producing desired results.
  • Contributes to strategy implementation by aligning own work tasks with the strategy and plan, fully utilizing the BSC change management methodology and toolkit.
• Proactive thinking: anticipates needs and actions needed on process and technologies and drives necessary activities to execute.
• Brings Innovative ideas: Generates new ideas, methods, processes, and solutions. Continuously uses imagination, creativity, and critical thinking to solve problems and meet needs.
  • Questions assumptions and conducts root cause analysis to understand the situation, its causes and impacts.
  • Questions existing approaches to develop new methods and offerings; critically evaluates ideas against business goals.
  • Critically evaluates opportunities to improve and suggests creative solutions to increase team/function performance.
• Subject Matter Expert: Be the expert and internal “go to” person within the team for knowledge on the owned solutions and processes.
• Data Driven decisions: Support data-driven decisions that shape and deliver the best possible business and customer outcomes.
  • Applies best practice methodologies to identify, gather and analyze customer data from multiple sources; applies technical knowledge and judgement to select most appropriate KPIs and data visualization tools/techniques.
  • Monitors key business performance metrics to achieve objectives.
• Value proposition: Support analysis and development of differentiated value propositions to promote and sell new ideas and projects.
  • Perform value analysis of new ideas and projects to customers or internal business stakeholders.
  • Generates, tests and refines value propositions and project briefs/proposals based on insights from the value analysis.
  
  

Collaboration, Communication and Partnership

• Develop and implement successful communication plans.
• Uses storytelling techniques to create, test and refine content, communication flow and cadence in alignment with story vision and value proposition; delivers effective presentations to in-person and remote audiences.
• Prepare regular updates on status and progress of tools/projects owned/supported.

• Initiates and expands relationships with internal and external colleagues and stakeholders beyond direct working environment.
• Influences key stakeholders without authority, focusing on mutually beneficial outcomes to overcome objections and build credibility.
• Considers links between structures, people, process and technology.

Team Working Spirit

• Contribute to environment of mutual trust, respect and collaboration within the team; sharing relevant information within team and developing new ways of working to improve team performance.
• Work collaboratively with colleagues in divisions and functions in EMEA and globally to drive effective pricing execution and performance.
• Identify own areas for personal growth and development.

What are we looking for in you?
Relevant undergraduate degree (Business, Computer Science, Engineering, Mathematics, Statistics or other related technical field):

• Minimum 3 years of relevant experience in similar roles within structured environment
• Professional with deep understanding and wide application of principle, theories and concepts in the field. Applies a full understanding of area of specialization to resolve a wide range of issues in creative ways.
• Should be able to:
  • Plan, organize non-routine tasks. Good organizational and project management skills, including the ability to juggle multiple projects and tasks across different groups.
  • Prioritize assigned tasks and maintain project schedules.
  • Proven ability to analyze data from different sources and present findings, analysis and recommendations clearly in writing and orally.
  • Strong analytical and problem-solving skills; including business process and data analytics; able to construct and execute multiple complex analyses.
  • Understand user needs, define user journeys and use cases, interact and demo products and functionalities to users and influence on them about the product decisions.
  
  

• Strong interpersonal and communication skills.
• Previous experience of working successfully within cross border and virtual team is an advantage.
• Previous experience of working with IT and solution development teams is an advantage.
• Good business requirements documentation and user stories creation.
• Fluent English.
• Technical experience in the following:
  • Good level Microsoft Excel required.
  • Tableau or other data visualization tool knowledge is a plus.
  • SQL, Access is a plus.
  • Sales cloud knowledge is a plus.