Italy Job Openings
AS Watson
Junior Digital Delivery Specialist
FULL TIME
August 27, 2024
You may not have heard of us, but you’ll know our brands! AS Watson is the world's largest international health and beauty retailer with over 16,300 stores in 28 markets. Each year, over 5.5 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Marionnaud Perfumeries in Italy, Superdrug and The Perfume Shop in UK, Kruidvat and ICI Paris XL in the Netherlands, Rossman in Germany, and many more.
Based in Milan, e Lab Technology is ASW Group digital hub. It takes care of Omnichannel Strategy for European Brands of the group. We are looking for a passionate Junior Digital Delivery Specialist to join the team in Milan.
He/she will help to keep up to speed the websites delivered all around Europe. The successful candidate will help to assure a quality service to final customers, supporting with prompt analysis of the issues to their resolution.
A typical day in this role includes:
- Introduction to the system integration aspects where e Commerce is based on
- Developing “business users” ability on our current e Commerce platform
- Supporting senior colleagues, working on one (or a couple of) brand(s) of ours
- Preparing meeting notes and release notes, according to the process in place
- Keep track of the software lifecycle, helping senior colleagues to anticipate any issue or delays in the plans
- Analysis of the issues reported by the users and support to provide an outcome or resolution
- Documenting defects into company tracking system (Jira) providing input and assistance to development team to identify and resolve defects.
- You are motivated by solving riddles, finding new ways and explore possibilities
- You can easily move from big picture to detail when things don’t add up
- You are good at dealing with frequent change in direction and perspective
- You are used to buy online and understand what makes a good or bad website/App
- You understand how technology works, even if you are not a technical person
- You are interested in digital and the impact that it has on everybody’s life
- You have very good written and verbal communications skills
- You are proactive with a high attention to details
- You have a strong teamwork attitude.
- Degree in Computer Science Engineering or another related field
- Interest in the principles of e Commerce, mobile, multichannel and/or digital application systems
- Previous experience in retail or consulting company would be considered as a plus
- Fluent in Italian, English is a must.
What you’ll get from us:
- Competitive salary, benefits and bonus scheme
- Excellent refer-a-friend scheme with up to 3000 euros up for grabs!
- A fantastic learning and development offering to explore
- Ticket Lunches
- International and inclusive team based in Milan Fashion and design district - Tortona
- Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health + monthly CSR/Team events
- …plus much More!
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