Italy Job Openings
DHL
Managing Director – Cross Border Solutions Italy
FULL TIME
November 22, 2024
DHL Cross-Border Solutions is seeking a highly experienced, dynamic, and entrepreneurial Managing Director to lead our Sales, Operations, IT, and Customer Service teams in Italy, while closely cooperating with the Finance team. This is a senior leadership position that offers the opportunity to drive business growth and innovation within the rapidly expanding cross-border e Commerce sector.
DHL Cross-Border Solutions is part of DHL e Commerce, the newest member of the DHL family. Our mission is to become a European leader in cross-border parcel delivery by developing customized shipping solutions for international e Commerce customers.
As a Managing Director, you will be responsible for driving strategic development, managing daily operations, and leading a diverse team to deliver strong business results while ensuring a high level of employee engagement and operational compliance. You will shape the future of our Cross-border e Commerce Services in Italy, including logistics solutions, for clients across various industries.
Key Requirements:
Key Responsibilities:
Why Join Us?
If you are a strategic, results-driven leader with a passion for e Commerce and a proven track record in managing high-performing teams, we invite you to apply for this exciting opportunity.
DHL Cross-Border Solutions is part of DHL e Commerce, the newest member of the DHL family. Our mission is to become a European leader in cross-border parcel delivery by developing customized shipping solutions for international e Commerce customers.
As a Managing Director, you will be responsible for driving strategic development, managing daily operations, and leading a diverse team to deliver strong business results while ensuring a high level of employee engagement and operational compliance. You will shape the future of our Cross-border e Commerce Services in Italy, including logistics solutions, for clients across various industries.
Key Requirements:
-
Leadership Experience:
Minimum 10 years in a senior management or executive role, with proven leadership skills in a cross-functional environment. -
Entrepreneurial Mindset:
A visionary leader who can identify future business opportunities and drive innovation. -
e Commerce & Logistics Expertise:
Strong knowledge of the e Commerce logistics field and experience in leading multi-disciplinary teams. -
Commercial Acumen:
Strong financial and commercial awareness, with the ability to analyze complex issues and make data-driven decisions. -
Communication Skills:
Fluent in Italian and English, with excellent written and verbal communication skills. Strong presentation and negotiation capabilities. -
Stakeholder Management:
Proven experience in managing relationships with internal and external stakeholders at all levels. -
Sales & Performance Orientation:
Experience in sales steering, with a focus on driving performance and achieving business targets. -
Change Management:
Ability to manage change and implement improvements across diverse teams and operations.
Key Responsibilities:
-
Strategic Leadership:
Develop and implement business strategies to support the growth of the Cross Border Solutions (CBS) business unit in Italy, aligning with global objectives. -
Profit Management:
Oversee financial performance and take responsibility for budgeting, cost control, and revenue generation. -
Team Leadership:
Lead a diverse team of 20-30 professionals across Sales, IT, Operations, Customer Service, and Finance. Recruit, develop, and retain top talent while fostering a culture of collaboration and high performance. -
Business Development:
Explore and capitalize on growth opportunities within the Cross-border e Commerce space, driving the development of new solutions and services. -
Stakeholder Management:
Build and maintain strong relationships with key internal and external stakeholders, including other DHL divisions, clients, and external partners. -
Process Optimization:
Champion continuous improvement initiatives to enhance operational efficiency, customer experience, and service quality.
Why Join Us?
- Lead a growing and innovative business unit with a focus on cross-border e Commerce and logistics.
- Opportunity to shape the strategic direction and future of DHL Cross-Border Solutions in Italy.
- Be part of a global, diverse organization with strong values and a commitment to excellence.
If you are a strategic, results-driven leader with a passion for e Commerce and a proven track record in managing high-performing teams, we invite you to apply for this exciting opportunity.
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