Permanent Regular Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

• The PMO Specialist is responsible to analyze the business part of the organization and is responsible for the business model and its integration with the existing and/or needed technology;
• Provides the guidance to improving the processes, services, flows and technology (systems, software etc.) having all these documented and properly assessed and analyzed;
• Acts as a connection/liaison between business problems, opportunities identified by product/project managers and technology solutions related to business systems, as a liaison between business, technical developers, and testers.

• To facilitate process development and improvement through also drafting supporting documents;
• To serve as a liaison between business and IT so that business priorities are incorporated, requirements are analyzed, and projects are managed within defined deadlines and standards.

• To assist with the business cases and assess requests’ feasibility;
• Eliciting requirements and requirements analysis;
• To translate stakeholder needs (business requirements) into clear, comprehensive and concise specifications and maintain them through all phases of SDLC;
• Requirements and documentation management; projects prioritization;
• To contribute actively to project plans; prioritize, plan and monitor through all life cycle;
• To conduct review sessions to gain approval of requirements and manage changes and change requests;
• To present/support/propose projects in the Board; communicate design to all stakeholders;
• To manage a project’s scope, acceptance, installation, and deployment;
• To drive the design and review of test cases;
• To write, to update, to organize and to manage procedures;
• To provide references for users by writing and maintaining user documentation; provide help desk support; train users;
• To lead cross-functional business process re-engineering teams;
• To partner with business units to negotiate and to prioritize work items over the lifetime of IT projects, according to the company’s strategy;
• To share with the business an in-depth knowledge in emerging technologies and software delivery; support business to follow new technologies, propose new products and/or developments.
• To analyze the functional needs, user experience, translate the requirements into technical specifications (e.g. API description)
• To documents the change requests and provide support for the project related assets, according to the IT structure& role definitions.
• To documents the solutions functional and/or technical, as well as the various integrations across systems as well as external local partner.

• To ensure effective collaboration and clear communication with all teams involved in project planning, implementation and testing;
• To maintain effective relationship with third party suppliers;
• To ensure mentoring and supervision to new beginners, when requested.

• To ensure handling of any company information, documentation and data accessed during the performance of the tasks in line with company policies.
• To comply with company policies for maintenance of ISO27001.
• To use the main technical equipment respecting company policies.

• Quick understanding of systems concepts;
• The ability to conduct cost/benefit analysis;
• Business case development;
• Modeling techniques and methods;
• Proven analytical abilities;
• Practical experience generating process documentation and reports;
• Project management (agile PMO, Lean management);
• Strong knowledge of Agile & Waterfall methodologies;
• Strong knowledge of PM tools (ex. Jira, Confluence, Mattermost, Smartsheet).

• Effective Communication: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences;
• Being resilient: Remains calm and objective in emotional or stressful situations. Stays focused on tasks despite disruptions or obstacles;
• Negotiating skills, relationship management;
• Leadership: builds and leads project teams to achieve company goals.