Italy Job Openings

Aman

Retail Attendant

FULL TIME

October 18, 2024

Aman:

Beneath the majestic peaks of Lavarella and Conturines rests the charming mountain village of San Cassiano. At its heart, Aman Rosa Alpina provides unparalleled access to the winter sports destination of the Dolomiti Superski and is the ideal base for exploring the region’s natural beauty and outdoor pursuits in the warmer months.

Location:

This position is located at our property Aman Rosa Alpina in Badia, Italy.

Overview:

We are looking for a passionate and detail-oriented Retail Attendant to join our team. In this role, you will manage the boutique that offers a curated selection of high-end clothing, accessories, and skincare products. Our boutique is a key part of the resort experience, blending the elegance of luxury shopping with the beauty of alpine nature. You’ll be responsible for providing exceptional customer service, ensuring guests feel welcomed and well-cared for while representing the essence of our brand.

Responsibilities:

Customer Experience: Deliver a first-class, personalized shopping experience for our guests, providing expert product knowledge and showcasing the boutique's luxurious offerings.
Boutique Management: Oversee daily operations, including inventory management, visual merchandising, and maintaining the overall ambiance of the boutique to reflect the resort’s unique luxury aesthetic.
Product Expertise: Stay well-versed in the boutique’s clothing, accessories, and skincare lines, helping customers find the perfect pieces that meet their needs and enhance their resort experience.
Sales Performance: Support the achievement of sales goals by maximizing opportunities for cross-selling and upselling, while also offering tailored recommendations to each guest.
Customer Feedback: Collect and report on customer feedback to continuously enhance the shopping experience and improve the boutique’s offerings.
Team Collaboration: Work closely with the resort team, visual merchandiser, and corporate office to ensure seamless operations and alignment with brand standards.
Stock Management: Assist with stock levels and product displays, ensuring the boutique is always fully stocked with high-demand products, and keep the displays visually appealing and on-brand.

Qualifications:

Has the ability to build true and deep human connections
Makes caring for others a priority
Displays qualities of being respectful, thoughtful, warm, genuine and humble
Consistently strives towards improving the lives of Aman colleagues and guests
Understands perspectives of other cultures and countries
Has a passion for delivering the best possible service and creating outstanding memories
Is known for being an Aman ambassador

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