仕事内容:
Zespri is a proudly grower-owned and established organization. We carry the innovative and cooperative spirit of our industry’s pioneer growers and an unrelenting focus on delivering delicious, healthy, top-quality kiwifruit to our consumers every time. Zespri Kiwifruit is known for being the best in the world – and it’s one of the healthiest fruits in the world. Everyone involved in our supply chain, from orchard to plate, has a single-minded focus on premium quality and premium value.
In the context of a highly seasonal business centered around the variable supply of a perishable product, the Operations Supervisor is broadly responsible for working closely with key stakeholders to exceed the customer expectations of delivering high quality fruit imported from New Zealand and ZGS (Non- New Zealand) supply.
Based in Tokyo or Kobe, this important individual contributor role is responsible for achieving the following main objectives:

• Improve profit margins by minimizing fruit loss (due to defects) and quality claims by optimizing inventories across extensive Japan supply chain network.
• Ensure efficient and seamless flow of best quality kiwi fruits to customers by managing storage capacity and capability at 3PLs in Japan and taking proactive actions to address deficiencies if any.
• Ensure relevant fruit quality and other operational information is communicated to New Zealand Head Office and global operational teams as required.
• Maintain high quality standard of fruits by collaborating with the Japan Operations Manager and other stakeholders through Japan Supplier Accountability program (global quality management process) and fruit condition checking process.

Key Responsibilities:

• Optimization of Fruit Quality to Zespri Consumers
• Management of In Market (Japan nationwide) Quality Outturn
• Minimization of Waste with Effective Inventory Management Processes
• Information Management
• Manage 3PLs to ensure optimal fruit quality and inventory
• Management of contracted checking staff in Japan terminals
• Stakeholder Management
• Performance Management
• Training & Audit

アピールポイント:
Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our future and be part of a truly unique organisation.

• Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity
• Flex WELL flexible work ethos; WFH & the office.
• Additional paid annual leave day per year (Zespri Day).
• Additional paid volunteer day to volunteer within your community (Volunteer Time).
• Global Life and Permanent Disability Insurance.
• Group Medical Insurance benefits.

求める人材:
We are looking for a strong team player who possesses excellent interpersonal and communication skills. Having experience in multicultural customer and staff management, internal controls and project management, you will also possess:

• 5+ years in an operations, logistics, quality control or customer service role.
• Experience using SAP or another ERP system preferred.
• Fluency in both Japanese and English.
• Ability to work with people from various cultures.
• Highly developed negotiation skills, with the ability to demonstrate patience, decisiveness and persuasiveness as required.
• Computer skills, especially Excel, and use of SAP or another ERP system.
• Ability to gain the confidence of a wide range of individuals but specifically customers, service providers, senior management and staff.
• An understanding of market access and food safety issues involving fruit.
• Good data analysis skills.
• Ability to work independently and unsupervised.
• Tertiary qualification in science, agriculture, or related discipline (preferred)
• Highly positive mindset for learning new things with curiosity, and eagerness to make things improved continuously in order to achieve superior standards

勤務時間・曜日:
Working Hours: 9:00 - 17:00 (7 hours per day)
Lunch Break: 12:00 - 13:00
Flex WELL: flexible work ethos depending on individual and team arrangements.
Hybrid Schedule: WFH & 2-3 Days Office
勤務時間：9:00~17:00 （実働7時間）
休憩：12:00~13:00
休暇・休日:

• Full weekends (Saturday, Sunday and Public Holiday)
• Annual Leave
• Sick Leave
• Maternity Leave
• Paternity Leave
• Childcare Leave
• Special Leave

アクセス:
Nearest Station : 3 minutes on foot from Shinbashi station (direct connection to underground road so you will not get wet even on rainy days)
給与:

• Commute Allowance
• Promotion once a year, bonus once a year (if performance meets expectations)

待遇・福利厚生:

• Retirement Allowance (if conditions are met)
• Subsidy for Annual Health Checkup Costs

その他:
Job Type: Full-time
Pay: 6,000,000円 - 8,000,000円 per year
Average number of scheduled working hours (monthly): 143 hour(s)
Experience:

• Supply Chain Management/ Logistic Operations: 3 years (Required)
• Quality Control: 2 years (Required)

Language:

• English (Required)