Japan Job Openings
Cassena Care
Patient Advocate in skilled nursing facility
New York
FULL TIME
September 18, 2024
We are seeking a compassionate and organized Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in assessing patient needs, developing care plans, and coordinating services and resources for patients. You will work closely with doctors and other healthcare professionals to ensure high-quality patient care.
!!! MUST HAVE EXPERIENCE IN SKILLED NURSING FACILITY !!!
Duties of a Patient Advocate include the following but are not limited to:
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
!!! MUST HAVE EXPERIENCE IN SKILLED NURSING FACILITY !!!
Duties of a Patient Advocate include the following but are not limited to:
- Serve as liaison between patients, families, hospital and medical staff.
- Advocate for Patient’s Rights
- Promote patient satisfaction.
- Serve as a resource by providing information for the patient regarding organizational services and resources.
- Offer assistance by fostering a collaborative relationship with the healthcare team, the patient and the family.
- Utilize a variety of interpersonal, communication, problem solving and negotiation skills to identify, validate, and resolve patient's concerns.
- Initiate appropriate documentation to address the concerns of the patient and provides critical assistance and consultation to ensure issues are elevated to appropriate channels to expedite resolution when needed.
- Maintain database tracking all complaints, grievances, compliments.
- Participate on committees, work groups, and/or process improvement teams that improve the patient experience by providing feedback from the patient to the organization
- Facilitating resolution to expressed concerns, answering questions, and honoring requests or commendations.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Geriatrics
- 8 hour shift
- Patient advocate in skilled nursing facility: 1 year (Required)
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