Team Leader, B2B Collection / Fast Telco Subsidiary of Ooredoo Kuwait

Kuwait Job Openings

Ooredoo Group of Companies

Kuwait City

October 22, 2024

The Company
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose
Proactively respond to billing enquiries and contact customers to advise them of unpaid accounts and arrange for a timely settlement. Prepare Staff Commission.
Key Accountabilties & Responsiblities

Work to achieving individual collection targets.
Undertake all actions required by the system and update the database continually.
Set monthly target for collection team.
Implement and establish (monthly & quarterly) collection plan to enhance the cash flow
Supervise and support B2B collection team members to boost collections and meet company target.
Coordinate with internal parties (Finance, Sales, IT) to solve and accomplish customer issues and resolve system issues.Monthly reviewing and monitoring aging report, targeting to minimize bad debts.
Providing daily, monthly & quarterly collection analysis report.Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors.

Qualifications
Bachelor Degree or diploma in business or a related discipline from a recognised tertiary institution.

We regret to inform you that this job opportunity is no longer available as it has expired

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