Kuwait Job Openings
DHL Express
Territory Manager
Kuwait City
FULL TIME
October 31, 2024
COME JOIN THE WORLD’S MOST INTERNATIONAL COMPANY
- Manage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met.
- Establish customer agreements and ensure and that pricing guidelines are always applied and profitability targets for customers are met. Ensure that customers’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place.
- Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly.
- Exploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration of DHL in assigned territory.
- Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual sales (volume and profitability) targets.
- Manage all customer-related information by communication to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory information.
- Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective action internally and/or with the customer.
- Promote DHL brand image and values through own appearance and behavior so that it reflects DHL high standards and develops customers’ relationship.
Education Level
Graduate level
Experience Level
2 years DHL experience in a customer handling role
Posting Legal Entity DHL International Transportation Co WLL
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