Luxembourg Job Openings
Luxair
Senior Passenger Control Officer (m/f/x)
Senningerberg
FULL TIME
August 8, 2024
Senior Passenger Control Officer (m/f/x)
Main duties:
- Anticipate and coordinate passenger solutions
- Be responsible for the real time monitoring of the ground operation, of the overall ground activity in Luxembourg and Outstation
- In case of disruption, proactively develop and apply strategies to minimize passenger impact in coordination with SFOO
- Organize information, hotel accommodation and transport to passengers in coordination with Ground Handler and/or Luxair Tours Tour Guides
- Be responsible for the negotiation of Ground Handler the same day of flight disruption
- Be the key contact for all departments and partner (ie : handling) involved in the operation for action relative to passengers within OCC’s responsibility period
- Report delays and incidents to improve follow-up of complaints
Required profile:
Minimum required criteria:
- Be holder of a « BAC » or equivalent and proven experience in the area of activity
- Have a proven experience in the field of flight operations or ground operations
- Attend and pass successfully mandatory recurrent training according to the area of activity
- Be able to demonstrate good knowledge in passenger care
- Be prepared to work in a team and irregular shifts
- Have strong organizational skills and a clear sense of priorities
- Have excellent analytical and listening skills
- Show the ability to communicate at all levels, both inside and outside the company
- Be rigorous, precise and stress-resistant
- Accept Duty Travel
- Be familiar with standard office applications
- Show excellent communication skills in English as well as skills in Luxembourgish, French or German (spoken and written).
- Demonstrate user skills in Tools used in the Operation & Passenger Care Center
- Be familiar with all aviation regulations and standards
- Show Leadership skills
- Knowledge of Luxemburgish or any other language is considered as asset
New Job Alerts
Luxembourg Institute of Science and Technology (LIST)
M-2403 - POST DOC IN ELECTROCALORIC POLYMERS FOR OPTIMIZED REGENERATORS
FULL TIME
November 19, 2024
View Job Description
CSC (Corporation Service Company)
Conducting Officer Compliance and AML
Luxembourg
FULL TIME
November 19, 2024
View Job Description
Austin Bright
Senior Risk Officer- Play a Pivotal Role in Risk Management
Luxembourg
FULL TIME & CONTRACT
November 19, 2024
View Job Description
Luxembourg Institute of Science and Technology (LIST)
SD-25012 - PHD STUDENT – NEW VITRIMERS SYNTHESIS AND CHARACTERIZATION
Esch-sur-Alzette
FULL TIME & CONTRACT
November 19, 2024
View Job Description
Looking for similar job?
Adepa Global Services
PRIVATE EQUITY SENIOR ADMINISTRATOR (M/F) - LUXEMBOURG
August 9, 2024
View Job Description
See What’s New: Luxair Job Opportunities
Luxair
Chauffeur Manutentionnaire Catering (m/f/x) - CDD 7 mois
Senningerberg
CONTRACT
October 28, 2024
View Job Description
Luxair
Talent Attraction Specialist (m/f/x) - 12-month fixed-term contract
Senningerberg
CONTRACT
October 18, 2024
View Job Description
New Job Alerts
Luxembourg Institute of Science and Technology (LIST)
M-2403 - POST DOC IN ELECTROCALORIC POLYMERS FOR OPTIMIZED REGENERATORS
FULL TIME
November 19, 2024
View Job Description
CSC (Corporation Service Company)
Conducting Officer Compliance and AML
Luxembourg
FULL TIME
November 19, 2024
View Job Description
Austin Bright
Senior Risk Officer- Play a Pivotal Role in Risk Management
Luxembourg
FULL TIME & CONTRACT
November 19, 2024
View Job Description
Luxembourg Institute of Science and Technology (LIST)
SD-25012 - PHD STUDENT – NEW VITRIMERS SYNTHESIS AND CHARACTERIZATION
Esch-sur-Alzette
FULL TIME & CONTRACT
November 19, 2024
View Job Description