Malaysia Job Openings

NetScout Systems, Inc
Account Manager
Kuala Lumpur
FULL TIME
November 4, 2024
NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) is a market leader in real-time performance management and cybersecurity solutions for today’s most demanding carrier, enterprise, and government networks. We provide real-time, pervasive visibility and insights customers need to accelerate and secure their digital transformation.
Our mission is protecting the world’s essential organizations from the risks of disruption, allowing them to solve their most challenging network performance and security problems, ensuring the connected world runs safely and smoothly. The connected world is only as strong as the people who protect it. As Guardians of the Connect World, we are an elite force of trailblazers, innovators, and problem solvers who take on the responsibility of tackling the world’s most pressing network challenges.
Headquartered in Westford, Massachusetts, NETSCOUT has approximately 2,300 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers. We’re looking for exceptional talent to join our team and help change the world.
Position Summary:
The Sales Account Manager is responsible for achieving sales quota in assigned territory through direct touch sales to customers. This role controls the accounts directly even if the business is booked through channels.
Essential Duties and Responsibilities (Other duties may be assigned):
The candidate’s exact level of responsibility may vary widely, according to your experience and seniority. However, that said, your routine work is likely to include:
- Responsible for booking business per the company bookings policies and revenue recognition policy.
- Adhere to company policies and ethical guidelines.
- Understand the customer’s business and how our products impact their business.
- Develop strong relationships and coaches in the accounts.
- Develop a pipeline of 4X quota and is constantly prospecting in new or existing accounts.
- Self-driven in prospects at multiple levels high and wide.
- Works collaboratively with Sales Engineers to ensure ongoing account technical support.
- Follows company strategy and direction.
- Substantial travel within the region and occasionally beyond is required.
Making yourself aware of the Net Scout products and services capabilities and in particular those specifically relating to your role.
- Deliver value of Net Scout to the customers through leadership over customers and resellers
- Close the deals to meet his/her business objectives.
- Maintain customer’s satisfaction towards Net Scout products and requirements.
- Cooperate with other related functions in the company to achieve business objectives and customers’ concerns.
- Report the progress to the management regularly or on demand.
- Cooperate with other members in the team and make efforts to establish working relationships within team.
- Travel to other countries according to the company’s direction.
- Respect the company’s culture and policy.
Education Requirements:
- Bachelor’s degree in Computer Science or related degree.
Skills and Experience Requirements:
- 10 or more years of sales experience in Enterprise market with Cyber Security (DDo S, Network Security Analytic) and/or Network/Application Performance Monitoring solutions area.
- Extensive Direct Touch in FSI/Gov/Enterprise Sales/BD experience in relevant vertical sectors.
- Work experiences as an Enterprise Account Manager with resellers or ISV/SI companies.
- Sales experience as Enterprise Account Manager with large Enterprise customers in Malaysia.
- Good business sense.
- Understanding about their market and competitors' products.
- To be self-motivated but able to work as part of a team.
- A positive attitude.
- Good negotiation skills and persuasiveness.
- Confidence in presenting to large groups of people.
- Initiative and enterprising.
- Trustworthiness and discretion when handling confidential information.
- Demonstrating integrity and accountability.
- Ability to learn new solution products in a short-term period.
- Direct sales experience is preferred.
- Cultural familiarity with and experience in doing business within the Region is critical.
- Exceptional verbal and written communication skills (English and Malay).
- Excellent organization, time management skills and multi-tasking skills.
Additional Information:
The people behind our products are responsible for our company's success, and we take your career ambitions seriously.
Our Recruitment process is designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, national origin, disability or protected veteran status.
NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.
Requirements:
NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here. If you’d like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster.
For job candidates in the US, NETSCOUT participates in the E-Verify program to confirm work authorization. For more information on E-Verify, please refer to the E-Verify Participant notice and the Right To Work notice.
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