About Company
We are a Software as a Service company that helps organizations in multiple industries empower frontline employees to do their jobs properly and consistently through an easy to use mobile app and a powerful live dashboard.
Responsibilities

• Stay informed about industry trends and provide strategic guidance to clients
• Gather feedback from clients to inform product enhancement efforts
• Reach out to potential customers, understand their needs, and close deals
• Maintain relationships with existing and potential enterprise customers
• Coordinate with customer service and finance teams for pre-sales support
• Manage the entire sales cycle and ensure timely delivery of solutions
• Negotiate contracts and agreements during the sales process
• Provide insights to product and marketing teams based on customer conversations
• Approach all deals with a customer-first mentality, assisting with client requests as needed
• Build and maintain strong relationships with key stakeholders, serving as the main contact for client inquiries and managing accounts
• Advocate for clients within our Technologies, conveying their needs to internal teams for product improvement
• Encourage adoption and usage of our Technologies' solutions, identifying opportunities for improvement
• Monitor customer satisfaction and address concerns, striving for high retention rates and account expansion
• Collaborate with internal teams to resolve client issues promptly and enhance the product

Requirement

• Minimum 3-5+ years of combined Sales & Customer Success experience in F&B / Retail / SAAS industries
• Strong communication and interpersonal skills
• Effective multitasking and prioritization abilities
• Detail-oriented with excellent organizational skills
• Enthusiastic and self-motivated, capable of independent work
• Willingness to travel for client visits
• Proficient in product knowledge and conducting product demos to address customer needs
• Skilled in understanding complex customer requirements and proposing solutions
• Successful history of prospecting and building new business
• Consistent achievement of sales quotas

Prioritize:

• Comfortable with technology and quick learner
• Strong analytical thinking ability
• Demonstrates a strong work ethic and competitive mindset

Benefits

• Competitive salary
• Monthly commission based on performance
• Flexible working hours and hybrid work culture
• Friendly and dynamic work environment
• Opportunity to take part in growing Indonesia's Saa S company

Recruitment process
3 rounds:

• Quick screening
• Case study assignment (3-4 hours)
• Presentation to CEO (flexible order for strong candidates)

Note:
- The Account Executive will be responsible for managing client accounts, maintaining customer relationships, and driving sales growth. They will be required to meet sales targets, deliver presentations, develop sales strategies, and provide excellent customer service.
- 3-5 years of experience in Saa S sales (Insurance Sales is not a fit)
- Looking for someone not too junior or senior, 3-5 years of experience is ideal
- Stability in employment history (preferably 2-3 years at previous companies; 1 year is acceptable)
- This is our first hire in Malaysia; currently, there are no existing team members.
- Can work remotely for now and hybrid later
Note: Payroll will be transferred from Singapore to this hire in Malaysia, who will work as a consultant.
Loại hình công việc: Toàn thời gian
Mục lương: Từ RM12.867,00 một tháng