Malaysia Job Openings

United Nations Development Programme (UNDP)

Communications, Monitoring & Evaluation Associate

Kuala Lumpur

FULL TIME

October 18, 2024

Job Identification
21469
Locations
    Kuala Lumpur, Malaysia
Posting Date
10/17/2024, 11:00 PM
Apply Before
10/25/2024, 10:59 PM
Job Schedule
Full time
Agency
UNDP
Grade
NPSA-7
Vacancy Type
National Personnel Service Agreement
Practice Area
UN Coordination
Bureau
Regional Bureau for Asia and the Pacific
Contract Duration
1 Year with Possibility for extension
Education & Work Experience
Bachelor's Degree - 4 year(s) experience OR High School certificate- 7 year(s) experience
Required Languages
English and Bahasa Malaysia
Vacancy Timeline
1 Week
Mobility required/no mobility
no mobility required

Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The Malaysia-UN SDG Trust Fund (Fund) is a partnership between the United Nations (UN) in Malaysia and My SDG Foundation, supported by the Ministry of Finance. It aims to encourage projects that make a positive impact on the Sustainable Development Goals (SDGs) in Malaysia.
The Fund supports projects that target people and communities who are at risk of being left behind. It encourages partnerships and collaboration across all sectors of society to ensure sustainable development benefits everyone. By focusing on local efforts, the Fund aims to improve the lives of people in different areas and groups, contributing to overalls progress in Malaysia. Its objective is to enable UN agencies, non-governmental organizations, and other non-state actors to make significant contributions towards achieving the SDGs in Malaysia.
To effectively manage the Fund's operations and assist with supported projects, the Office of the UN Resident Coordinator (UN RCO) is seeking to hire the position of a Communications, Monitoring and Evaluation Associate (CME).
Under the direct supervision of the Head of Secretariat, the CME will work closely with the UN RCO Head of Office and Communications and Advocacy Officer, administratively reporting to the UNDP Operations Manager and provide overall support to the Fund on communications and resource mobilization efforts as detailed out in the scope of work. The CME will have overall reporting to the UN RCO and indirectly to the Task Team and Steering Committee (SC) of the Fund.
This CME will undertake due diligence for potential applicants during each Call for Proposals cycle. This involves a comprehensive search for relevant news and social media content related to potential applicants.
Furthermore, the CME role requires active engagement with the public and stakeholders through various social media channels. This involves not only promoting the Fund and generating interest but also monitoring and keeping the Fund Secretariat informed of relevant news, feedback and public perception pertaining to the Fund and projects funded by the Fund.
The CME will also be responsible for closely monitoring the implementation, reporting and promotion of approved projects; and to monitor and highlight any negative media in connection with the Fund, its applicants, grantees and projects. Additionally, the CME will support the organization of and reporting on orientation, briefing and resource mobilization sessions related to the Fund.
The CME will work under direct supervision of the Head of Secretariat. The CME will have overall reporting to the UN RCO and indirectly to the Task Team and Steering Committee (SC) of the Fund. The CME will administratively reporting to the UNDP Operations Manager.
Duties and Responsibilities
The CME under the direct supervision of the Head of Secretariat, will work closely with the UN RCO Head of Office and Communications and Advocacy Officer and provide overall support to the Fund on communications, resource mobilization, and monitoring and evaluation efforts as detailed out in the scope of work.
Provision of Communications Services
  • Draft a communications strategy and work plan for the Fund, including activities to promote the Fund, the projects by the grantees and their results.
  • Organize public awareness raising activities, consistent with the communications strategy.
  • Work closely with the UN RCO, Task Team, Steering Committee, donors, and grantees in developing suitable communications and promotional materials, including for calls for proposals, resource mobilization, and communicating the value add of the Fund and impact of funded projects.
  • Develop, publish and diseminate effective communication products and promotional materials.
  • Work closely with grantees of the Trust Fund in developing stories and communication materials on the results and impact of their projects and reports relating to the Fund.
  • Monitor and manage public relations of the Fund and monitor the development and news of the Fund stakeholders and priority areas.
  • Research, identify and engage with potential partners, develop opportunities for strategic partnerships and resource mobilization for the Trust Fund and manage relationships with existing partners.
  • Organize required orientation, briefing and training sessions as well as resource mobilization events, including for the launch of calls for proposals, donor engagement, high-level field visits etc.
  • Review grantee project reports, activity implementation reports, and site visits. Meet with communities and beneficiaries, and engage in written and oral communications with project stakeholders, beneficiaries, grant recipients and local communities to support M&E and communication plans.
  • Assist in the monitoring of milestones and communicate key accomplishments of the projects to Fund stakeholders.
Provide Monitoring and Evaluation (M&E) Support
  • In consultation with the Head of Secretariat, UN RCO and Task Team, develop a M&E framework and plans, track project indicators, prepare tools and collect and review monitoring data.
  • Design and implement data collection and reporting protocols linked to project outcome indicators to support routine project progress reporting.
  • Support data monitoring and its quality, tracking the progress of activities and identifying capacity building opportunities.
  • Perform field visits as needed to monitor progress and ensure the quality of the data gathered by the grantee projects and to verify the accuracy of the reported data.
  • Record, report and analyze data against indicators listed in the Fund’s Terms of Reference; and grantees’ Project Documents and their Results Framework, Work Plan and Budget indicators.
  • Manage key interviews, survey and data collection, data review and analysis, and report writing.
  • Assist the monitoring of gender markers, budget and monitoring of grantees’ communications plan.
  • Assist in the preparation of quarterly and annual reports, in adherence to and compliance with project Results Framework, MPTFO Joint Programmes Reporting Standards and M&E frameworks as required by the Administrative Agent, Task Team and Steering Committee.
The incumbent performs other duties within their functional profile as deemed necessaryfor the efficient functioning of the Office and the Organization.
Competencies
Core competencies:
  • Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies:
Business Management
  • Communication. Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication, to tailor messages and choose communication methods depending on the audience, Ability to manage communications internally and externally, through media, social media and other appropriate channels.
  • Partnerships Management, Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UN strategy and policies.
  • Monitoring and evaluation. Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results. Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming. Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.
  • Project Management. Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
Communications
  • Social Media management, Ability to represent and promote the UN brand in virtual communities and networks
Digital
  • Story telling. Ability to empathize with people’s perceptions, motivations, feelings and mental modes and craft narratives to build an emotive argument for change accordingly. Ability to present data, insights or information in compelling ways to mobilise resources, talent or action. Ability to choose media and channels that is fit for purpose to reach specific target audiences
Required Skills and Experience
Education:
  • Secondary Education is required. Or
  • University degree (Bachelor’s degree) in Communications, Journalism, Organizational Behavior, Business Administration, Social Science, or any other relevant field will be given due consideration, but it is not a requirement.
Experience:
  • Minimum seven (7) years (with secondary education) or 4 years (with bachelor’s degree) of relevant experience in Finance, Economics, Monitoring and Evaluation, Communications, Journalism or other relevant areas.
  • Proven track record of strong analytical and communication skills both written and verbal, excellent report writing and organizational skills.
  • Proven experience in analytical writing:
  • Familiarity with Adobe creative cloud or other software tools in designing and creating data visualization, infographics, presentations, and reports is desirable.
  • Previous experience working with the private sector, civil society, the UN or international development partners is desirable.
  • Previous experience working with government counterparts is desirable.
  • Working experience with diverse and multicultural teams is desirable
  • Demonstrated expertise in managing communications sites using Microsoft Share Point Online, Web Authoring tools or other online platforms is desirable.
  • Experience in strategic communications and developing communication strategies is desirable
  • Experience in field office monitoring and evaluation is desired.
Required languages:
  • Fluency in English and Bahasa Malaysia (written and spoken) is required.
Professional Certificates:
  • Additional certification communications is considered an asset
Disclaimer


Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
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