Role: Community Mobilization Engagement, Innovation and Learning Manager
Start Date: Immediate
Employment Type: Full time, 1-Year Contract (renewable)
Location: Kuala Lumpur, Malaysia


OBJECTIVE OF THE ROLE
The Community Mobilization Engagement, Innovation and Learning Manager plays a crucial role in Teach For Malaysia’s scale strategy in mobilizing and managing a growing movement of leaders to tackle education inequity. The community mobilization pillar is a new pillar, leveraging TFM's strengths in building partnerships and engaging communities through innovative new initiatives.


MISSION FOR THE ROLE
The mission of the Community Mobilization Engagement, Innovation and Learning Manager is to drive initiatives that help grow a broader community of change oriented leaders working towards our 2030 goal of 30,000 leaders working collectively towards the TFM mission. In line with TFM’s Theory of Change which is to build a movement of of leaders to tackle education inequity, this Community Mobilization pillar expands TFM’s movement and network beyond our existing fellows and teachers to build partnerships, synergies as well as a platform to empower the broader community to take action in tackling education inequity. This role aims to create platforms for people to feel a sense of community, collaborate and be supported to create innovative solutions within the broader education ecosystem.


DUTIES AND RESPONSIBILITIES


Community Platform Development and management

• Network and communicate regularly with the broader community to identify areas of interest, level of engagement with organization, etc.
• Develop and manage a database and online /offline platform for community onboarding, engagement and management
• Create unique and relevant resources and sel-directed modules and toolkits for the community to leverage and grow in their understanding and ability to create impact.

Community Building and Engagement

• Plan and organize community networking and engagement events aligned to the mission and our strategic priorities to build a collective sense of ownership
• Plan and manage development opportunities for members of the community to deepen their knowledge and skills to better take action in tackling education inequity
• Developing strong alignment of culture and values across the community that enables synergy and collaboration
Plan and execute a large community wide event that brings people together to learn, collaborate, and be engaged into action

Strategic Partnerships and Innovation

• Ability to build and maintain strategic partnerships across different geographical locations to expand and enhance the engagement and innovation within the community.
• Develop and roll out a community innovation framework and strategy to build synergies on existing initiatives within the education ecosystem with the goal of creating sustainable and contextualized impact.

KEY MEASURES OF SUCCESS

• Platform Development and Management. Successfully set up community platform and number of active users and relevant content uploaded on the platform.
• Community Building and Engagement. Number of community engagement and networking initiatives that work towards building a sense of belonging and collective ownership towards the mission
• Strategic Partnerships and Innovation. Number of meaningful partnerships build as well as number of community members being supported to create new and innovation solutions

REQUIRED COMPETENCIES
Years of experience & qualification

• At least 5 years of working experience, including relevant experience in community building and management, partnership development, or in education related organizations
• Bachelor or Postgraduate Degree in Education or relevant fields

Role-Specific Competencies

• Strong relationship building and partnership development skills
• Strategic planning and execution by aligning on a clear vision of success, planning strategically and monitoring progress systematically
• Resourcefulness in managing limited resources in delivering on strategic goals
• Strong Personal network in the Malaysian education context or across the social impact sector
• Experience with Technology adoption or implementation

Leadership and Team Management

• Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment
• Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders
• Able to think strategically, critically, innovatively, and in a resourceful manner
• Ability to manage a growing team of people to deliver results
• Good project Management skills to oversee the delivery on key projects or initiatives

Language & Technical Proficiency

• Strong written and verbal skills and excellent proficiency in English and good proficiency in Bahasa Malaysia preferred
• Excellent proficiency in microsoft office tools (excel, powerpoint, word)
• Willing and able to readily adopt and utilise any TFM database or technological platform / application (i.e. Google Suites, Confluence, Salesforce, Zoom etc.)