Consumer Collection (GIG) Nov intake

If you are looking to excel and make a difference, take a closer look at us...

Credit Consumer Collections (Contract Flexi Hours)

Earn RM500 and above a week by performing calls to existing HLB Credit consumers! As part of the expanded Credit Consumer Collections team at HLB you can enjoy the perks of working from the comfort of your home. If you are looking for a role with a flexi working hours and are able to commit a minimum of 4 hours a week, we would highly encourage you to apply below.

Your role will be to perform reminder calls to Credit Consumers as an initiative for credit recovery and advice on repayment options.

Role Descriptions:

• To perform calls to existing Credit consumers.
• To meet the daily productivity and call quality requirements.
• To ensure strict adherence to all policies, procedures, BNM guidelines, compliance, information security.

Requirements:

• Malaysian citizen;
• Applicants must meet the required minimum age of 18 years old;
• Fluent in English, Malay, Mandarin or any other language/dialects;
• Excellent verbal communication, negotiation and people skills;
• Able to commit to a minimum of 4 hours a week;
• Able to work on weekends and public holidays;
• Able to attend training sessions conducted at Hong Leong Bank, PJ City Office;
• Must own a stable Wi-Fi connection and a conducive workspace at home;
• Previous work experience in customer service, sales, collections or related fields will be an added advantage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Job ID JR0000018806