Position : Customer Service Professional (Immediate Hiring)
Intake Date : 19 sept 2024
Working Location : Shah Alam (Nearby Subang Jaya LRT Station)
Working Days : Monday - Sunday (2days off - rotate)
Working Hours : shift 9 hours per day (including 1 hour break) – the call centre works 24/7
Basic Salary : RM 2100 – RM 2300 (Based on experience)
Allowances : RM 100/month (KPI) & RM 500/quarter (Team KPI) – both allowance are not fixed and based on performance & attendance
JOB DESCRIPTIONS :

• To attend / answer incoming calls from customer, identify the problems and assist them to solve the problem by providing the right solution
• Follow up with the customer on pending cases
• Create report in the system

REQUIREMENTS :

• Candidate must possess at least a pass SPM - Compulsory
• Required language(s): Bahasa Malaysia, English
• Applicants must be willing to work in Shah Alam
• Possible to have own transportation
• No work experience required. (Fresh graduate are welcome to apply)
• Applicant with good communication skills is encouraged to apply
• Must be able to work on Rotating Shift : Monday-Sunday, 5 days a week, rotational off days (2 off days)

#CXLJobs Vacancy
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM2,100.00 - RM2,300.00 per month
Application Question(s):

• Can start working on 19 Sept 24.?

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)