Malaysia Job Openings

Hong Leong Bank

Executive, Branch Operation Support (Security, Admin & Fraud - Access Card)

Kuala Lumpur

FULL TIME

September 3, 2024

If you are looking to excel and make a difference, take a closer look at us…

We are looking for an Executive, Branch Operation Support (Security, Admin & Fraud - Access Card) and the successful candidate will be report to Manager, Branch Operations Support.

Key Responsibilities

1. Building Physical Security (Access System for Banking Premises at HLT)

Create, modify, deactivate access credentials based on company policies and oversee administrative functions such as facilities management, office operations and procurement for access card supplies/materials.
Develop and implement security policies and procedures with in charge of physical security measure (access control system) for head office tower (HLT).
Manage vendor relationships/contracts related to administrative services and follow up with Vendor Due Diligence for the sole vendor of access system and other service providers.
Reporting to superior and stakeholders in a daily, weekly and monthly basis to ensure alignment on overall security protocols with the banking standards.
Emergency response during non-working hours/days to system malfunction or false alarm trigger and troubleshoot and assist for user access issues.
In charge for server system enhancement process (redundancy server) and security device rectification project for all the banking premises.
Actively communicate with Building Management team in arranging temporary access for permitted works or services at banking premises.

2. Civil Litigation (Garnishee & Mareva)

Attend to daily mails and enquiries from Solicitors and respond to the Garnishee Order to Show Cause (GOTSC) matters in the event of defendant(s) does not maintain an account with banking entities to ensure its comply with court’s instruction within the stipulated timeline.
Communicate, verify, process and guide for any enquiries on Garnishee Order Absolute proceedings.
Collect documents from Mailroom, earmark the relevant accounts for GOTSC and notify the respective branch(s).
Responsible to send official letter to Solicitor and instruct branch to do the necessary for the withdrawn matters.
Send data support to Legal Department for an advice on queries which BOS unable to attend.

Job Requirements

Malaysian citizen.
Candidate with at least a Bachelor's Degree/ Professional Degree or equivalent in any field of studies.
Working proficiency in English (written & spoken) and competent with Microsoft Office application
1 -2 years related working experience in operations. Fresh Graduates are welcome to apply.
Good critical thinking with attention to details.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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