Malaysia Job Openings
CBRE
Facilities Coordinator (Petaling Jaya, Selangor)
Petaling Jaya
FULL TIME
September 3, 2024
CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.
CBRE Global Workplace Solutions (GWS)
Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
About the Role:
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You’ll Do:
- Respond to client inquires and concerns. Ensure timely and quality service delivery to clients. Follow up with clients to ensure customer satisfaction.
- Create ‘work orders’ and assign the same to the technicians, subcontractors, and vendors. Communicate work orders and assists management in resolving problems.
- Ensure work orders issued are closed in time with customer satisfaction.
- Maintain and check for accuracy on completed paperwork submitted by vendors.
- Train vendors on the work order and billing procedures. Process purchase orders and invoices and ensure proper cost-center coding.
- Manage contracts such as janitorial, landscaping and M&E includes holding monthly supplier meetings and completing monthly supplier measurements within agreed timescale.
- Manage building maintenance and all contractors who carry out works on site. Liaise, report and log defects over and above minor rectification, work with M&E engineers to ensure PPM is carried out to schedule.
- Ensure Annual Plan is maintained at all times to identify when statutory works, meetings and other key events are being carried out.
- Conduct inspections on the facility and act on findings identified during the building and workplace inspections.
- Log helpdesk calls for contractor faults and required improvements.
- Escalate urgent issues identified through to the Facilities Manager
- Provide assistance with basic office moves and work with the project team during on site projects, providing assistance where necessary.
- Maintain and actively work on the account filing system, keeping it up to date and accurate.
- Raise purchase orders as required and ensure that financial processes are adhered to at all times.
- Complete supplier measurements within the agreed timescales. Escalate issues and action plan.
- Ensure maintenance is carried out in line with procedures, using the permit to work system where applicable.
- Continually communicate building issues to end users, client and management team
- Work with and support other members of the FM team.
- Other duties may be assigned.
- Professional Degree with up to 2-years of job-related experience.
- Communication Skills - Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Financial Knowledge - Ability to calculate simple figures such as percentages.
- Reasoning Ability - Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- Other Skills and/or Abilities - Knowledge of computers & computer applications and Communication- written/spoken English.
- Talented High Performers - You will have the opportunity to work with some of the most talented people in our industry, tackling our clients most complex challenges.
- Values deeply ingrained - You’ll experience a culture grounded in our values of respect, integrity, service and excellence (RISE).
- Working alongside an experienced and established team/leader.
- We offer a range of networking groups, committees and programs including Women’s Network, DE&I Network, Linked In Learning, Harvard Manage Mentor, Aspire Program, PMEI Leadership Training, Mentoring Program, and more!
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