Job Summary:
As the first point of contact for visitors, clients, and customers to an organization the Front Desk Receptionist is responsible for providing a positive and welcoming atmosphere while handling various administrative tasks.
Job Description:

• Greet visitors in a friendly and professional manner.
• Provide directions and assistance as needed.
• Answer incoming calls promptly and courteously.
• Direct calls to appropriate individuals or departments.
• Take accurate messages and ensure they are delivered timely.
• Maintain a tidy and organized reception area.
• Manage incoming and outgoing mail.
• Assist with general office duties as needed.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Assist with scheduling appointments or reservations.
• Handle cash and credit card transactions.

Job Requirements:

• Possess at least an SPM.
• Minimum 1-2 years of relevant working experience is preferred.
• Excellent customer service skills.
• Professional appearance and demeanour.
• Able to converse in English, Mandarin (preferred) & Bahasa Malaysia.
• Candidates with experience in the retail industry will be an added advantage.

Other Information:

• Available locations: Sunway Putra Mall, Setia City Mall, Starling Mall, Puchong Jaya.
• Working hours: 6 days, 10/11 AM to 7/8 PM.
• Monthly performance incentive.
• Employee discounts on salon services and products.
• All gazetted public holidays are observed.
• Strong team spirit; collaborative and supportive working environment.
• EPF, SOCSO, EIS Contribution.

Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Weekend jobs

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Which are your 2 preferred working locations as listed in the job advertisement?

Education:

• STM/STPM (Required)

Experience:

• Receptionist: 1 year (Required)

Language:

• English (Required)
• Bahasa Malaysia (Required)
• Mandarin (Preferred)