To receive inbound calls on customer enquiries in English, Mandarin and Bahasa Malaysia.
To advise customers on the export / import requirements to the respective destination.
To escalate any shipments that require special handling.
To be able to articulate issues / request that is brought up by the customer.
To update status of issues on CRM.
To do other tasks as advised by Management.
JOB REQUIREMENTS

• Minimum SPM in any studies.
• With related working experiences will be added advantage.
• Willing to learn.
• Fluent in English and Mandarin languages.
• Willing to work on shift working hours.
• Typing Speed > 50 WPM.
• FRESH GRADUATE are encouraged to apply.

Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,500.00 - RM4,200.00 per month
Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Night shift
• Rotational shift

Supplemental Pay:

• Attendance bonus
• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)