Job Description:

• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity
• Registers and rooms all arrivals according to established procedures
• Maintain intimate knowledge of departmental standards and procedures
• Keeps abreast of all modifications to accounting policies and procedures
• Responsible and attends to guest's request of using the service of safety box at all times
• Attends to guest's complaints, inquiries and requests, referees problems to supervisor / Front Office Manager if unable to assist.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times.
• Answers telephone calls and answers general building/membership questions or transfers calls to the appropriate administrator.
• Greet and register incoming guests.
• Process guest folios and collect payment.

Benefits:

• Staff Discount (T&C)
• Hostel provided
• Meal provided (Breakfast, Lunch & Dinner)
• Insurance Coverage
• Performance Bonus (Yearly)

Language:

• Bahasa Malaysia (prefered)
• English (prefered)

Education:

• SPM level
• Fresh graduate Diploma in Hotel Management or related.

Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,600.00 - RM1,800.00 per month
Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift

Ability to commute/relocate:

• Kuala Rompin: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Front Office / Receptionist: 1 year (Required)