Malaysia Job Openings

SOVOTEL MALAYSIA SDN BHD

Hotel Branch Manager - NapZone by Sovotel (KLIA2)

Sepang

FULL TIME

October 28, 2024

Working Location:
Nap Zone Kuala Lumpur International Airport KLIA Terminal 2 (KLIA2)
Job Responsibilities
  • Oversee the hotel daily operation and managing staffs.
  • Resolve issues regarding daily operation, amenities, and policies.
  • Report directly to the Management Team, assist Management with overseeing hotel operations.
  • Ensure full compliance of hotel standard operating procedures and service standards.
  • Monitor and optimise hotel's operation costs, profitability and manage hotel's risks.
  • Develop and implement strategies to meet company's objectives such as guest satisfaction, cost management, etc.
  • Understanding of Profit & Loss statements and ability to execute impact strategies.
  • Provide regular feedback and submit required reports to the management.
  • Effective lead and evaluate team members.
  • Inspect guests' rooms and public areas for cleanliness.
  • Evaluate hotel performance, inspect room regularly and enforce strict operational standard.
  • Maximise the utilisation of the staffto achieve optimum standard of service and value for hotel guest and goal.
  • Train, cross train, and retain all team members for all shift-related duties and responsibilities.
  • Be accountable and take responsibility for all department heads and take ownership of all guests complains.
Job Requirement
  • Candidate Post Graduate SPM, Diploma and any experience field hotel may applied.
  • Atleast 1-2 years working experience in hotel industry.
  • Willing to work in Selangor area.
  • Strong understanding of Hotel Management practices and extensive hands-on experience
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional Leadership abilities with great attention to detail.
  • Strong analytical & decision making skills.
Salary RM1800 + OT + Commission + Overriding !
Please Whats App your resume to 012-5569832
Job Type: Full-time
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
  • Health insurance
  • Opportunities for promotion
  • Professional development
Schedule:
  • Holidays
  • Night shift
  • Rotational shift
  • Weekend jobs
Supplemental Pay:
  • Commission pay
  • Overtime pay
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