• You will call and prescreen all leads generated by the digital marketer and input any additional information into our CRM platform, using our phone software system to call user study test subjects in the Manila area.
• If eligibility after initial screening looks promising, you will schedule them for an appointment at our study site.
• Build and cultivate prospective relationships by initiating communications and conducting follow-up communications.
• Follow up on leads and conduct research to identify potential participants.
• Respond to requests from customers as needed in a courteous and professional manner.
• This position is remote, and you will need to work from the virtual office alongside other recruiters and recruiting manager.
• Hours may fluctuate daily however the work week will be Mon-Fri, but we require flexibility of your schedule with some additional evening and weekend work.

• 1 to 2 years of recent experience in a call center or as a high-volume recruiter.
• Ability to communicate effectively and professionally with Project Director, Project manager, Moderators, and Participants.
• Ability to make decisions, solve problems, and work independently with little supervision.
• Strong analytical and problem-solving skills.
• Ability to prioritize and multitask.
• Deadline-driven and detail-oriented.
• Enjoys working in a team-oriented, service-focused environment.
• Demonstrate extreme attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Basic computer proficiency.
• Knowledge in the use of Microsoft applications.
• Knowledge in CRM’s and Scheduling Software.
• Bilingual a must (English & Malay)

• Seasonal Temporary Employee

• Tentative start date of November 25th, 2024 running to end of December, 2024 with possible extension - not guaranteed. (Please understand: Start dates and project timeline can fluctuate and is not guaranteed/subject to change per client needs.)

• 20 MYR per hour, paid semi-monthly. Overtime pay at time and a half.