Malaysia Job Openings

CHL Jewelleries Marketing Sdn Bhd

Sales & Customer Services

Bukit Mertajam

FULL TIME

November 7, 2024

Job Responsibilities:
  • Taking orders from customers and coordinating deliveries.
  • ⁠Promoting new and existing value-added products to customers.
  • Obtaining pricing information from the superior when requested by customers.
  • Provide information about the products and services.
  • Answering customers inquiries.
  • ⁠Identify and access customers need to achieve satisfaction.
  • ⁠Processing orders and returns.
  • Compose and send email to customers.
  • Documents and updates customer records based on interactions.
  • Handle ad-hoc duties assigned by superior.
Qualification:
  • SPM/Certificate/Diploma/Degree or its equivalent.
  • Computer literate, with sales and customer service experience and good public relations skills.
  • Good command of English, Bahasa Malaysia and Mandarin. Ability to speak, read and write in Mandarin is highly preferred to deal with Mandarin speaking customers.
工作职责:
  • 接受客户订单并协调交货。
  • ⁠向客户推广新的和现有的增值产品。
  • ⁠根据客户要求从上级处获取定价信息。
  • 提供有关产品和服务的信息。
  • 回答客户的询问。
  • 识别并获取客户需要的信息以实现满意度。
  • ⁠处理订单和退货事项。
  • 编写并发送电子邮件给客户。
  • 根据互动记录并更新及保留客户记录。
  • 处理上司分配的临时职责。
申请者资格：
  • 至少拥有SPM/证书/文凭/学位或同等学历。
  • 懂得使用电脑，拥有销售和客户服务经验及良好的公共关系技巧。
  • 良好的中、巫、英沟通能力。精通中文（读、写及沟通），将获优先考虑。
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,500.00 per month
Benefits:
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
Schedule:
  • Fixed shift
  • Monday to Friday
Supplemental Pay:
  • Commission pay
  • Overtime pay
Ability to commute/relocate:
  • Bukit Mertajam: Reliably commute or planning to relocate before starting work (Preferred)
Education:
  • STM/STPM (Preferred)
Experience:
  • Customer service: 1 year (Required)
  • Sales: 1 year (Required)
Language:
  • Mandarin (Required)
  • Bahasa (Preferred)
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