Responsibilities:

• Answer customer inquiries via whatsapp, call and resolve any issues in a timely manner.
• Provide customer service and assist them in making informed decisions.
• Handle customer complaints and ensure that they are resolved to the customer's satisfaction.
• Manage customer accounts and provide support for any changes or updates to their account information.
• Document all customer interactions in a clear and concise manner.
• Inviting clients to online webinar, seminar & other physical events across Malaysia & Brunei

Requirements :

• Experience in sales support / sales operations role. / Customer Service
• Strong people skills - Good communication and presentation skill.
• Willing to travel.

Job Types: Full-time, Permanent
Pay: RM1,500.00 - RM3,000.00 per month
Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• STM/STPM (Required)

Experience:

• Sales: 1 year (Required)