• Monitor and respond to all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required.
• Provide support to Group/Local IT Services and site management from a security perspective ensuring that all security incidents/problems raised via the information security stack are resolved in a timely and professional manner.
• Triage and execute, security related, service desk requests raised by JM team.
• Perform initial triage on security incidents, bringing them to resolution or escalating to the Level 3 SOC as required.
• To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed.

• Experience with alert handling and triage
• Knowledge and experience of IT security controls and supporting security investigations
• Understanding of enterprise IT infrastructure and architectures
• Technical and/or practical experience of SIEM, EDR Software, Knowledge in Linux and Windows, Industry standards such as Mitre Att&ck
• Willing to work on a shift basis including nights and weekends.