Job Responsibilities:

Strategic Partner Management

• Manage partner empanelment and listing updates, ensure adherence to Standard Operating Procedures and policies for Loan referrals.

• Managing policies and guides; work closely with Cash business partner referral team to review empanelment policies and guide, including period reviews.

• Monitoring and evaluating performance; track and evaluate the performance of Loan referral partners. Provide updates to sales teams on the progress of referred cases.

• Develop Partner Referral program to drive incremental loan referrals including imposing business account opening for drawdown. Work with Cash business partner referral team to drive operating account.

• Identify effectiveness and impact of ongoing campaign initiatives with tracking and analysis and optimize according to the defined objectives, for both partner and sales campaigns.

• Ensure full compliance of processes, review, campaign fulfilment requirements, regulatory and statutory guidelines.

• Assist in campaign fulfilment, i.e. downloading of reports from Share Point and share with stakeholders for verification/matching for reward eligibility, raise STD claims to HR for income tax reporting purpose and send communications to sales campaign achievers, and so on.
  

Qualifications

Job Requirements:

• Minimum 5 years of working experience relevant to marketing or sales management

• Excellent communication and people management skills

• Strong project management and problem-solving skills

• Advanced Excel skill

• Self-motivated and resourceful

• Ability to think outside the box

• Customer centric with an inquisitive and passionate mindset.

• Robust analytical and customer insight skills, including confidence with both digital tools and traditional touchpoints across all channels and platforms.

• Able to work independently without much supervision, resourceful, innovative and is a team player

• Prepared to take on other roles and responsibilities when required.

• Committed in completing assignment within deadline, strong interpersonal and communication (oral and written) skills.