As an Internal Specialized Consultant in the Digital transformation of Center of Expertise, you will play a crucial role in strengthening and optimizing Nissan processes through automation to enhance efficiency, agility, and overall performance.
Act as a change agent in the organization using Lean Process and agile principles to map, identify, analyze, define, implement, and sustain improvement opportunities via digital solutions (workflow automation, RPA/RDA, Chatbot, AI, etc), as well as mitigate risks, making sure every process is standardized, optimized, and properly documented.

Job Responsibilities

• Define scope and estimated benefits, plan, lead, and execute process automation initiatives, including process mapping, opportunity identification, analysis, and custom solution design, development and implementation to ensure efficiency delivery.
• Drive process standardization, optimization, and efficiency through workflow simplification and intelligent automation development and implementation.
• Track, monitor, and report regularly on project status, including automation development milestones and implementation schedule to ensure on-time completion and sustainability.
• Collaborate with other Process transformation Specialists and Process Owners to Lead and/or participate in information-gathering workshops (either virtual or face-to-face) to understand and analyze opportunities, define action plans, increase engagement, and remove roadblocks.
• Identify improvement opportunities within the organization and provide consultation services to clients, sharing proven approaches for automation solutions.
• Knowledge Lean methodology to support the functions solving problems and identifying opportunities that drive operational improvement aiming for automation improvements and implementations.
• Understand the business point of view of End-to-End Processes across the region to propose and develop with empathy alternatives to drive efficiency and performance improvement.
• Collaborate with IS/IT leaders to validate the appropriate solutions, design the future state and align the implementation of IS-dependent major automation (RPA, System Enhancement, etc.). Ensure projects and benefits are delivered successfully. Drive Quick Wins.
• Develops KPIs and metrics to assess improvement opportunities and measure the improvement attributable to process redesign in terms of its specific outputs.

Education:

• Bachelor's degree in Industrial, Mechatronics, Informatics/Systems Engineering, IA, Business Administration, or related discipline. (Desirable)
• Lean Six Sigma certification (YB, GB) desirable

Previous Work Experience

• 3+ years of experience in Process Improvement or Automation or Artificial Intelligence implementations must
• Experience in Shared Services Center environment desirable Is a plus
• Experience in Project Management and Processes Automation
• Hands-on experience in process automation solutions (MACRO, Microsoft Power Platform tools, Tableau, Winshuttle, etc.) implementations.
• Experience in RPA projects management with tangible results (necessary knowledge for RPA opportunity identification and validation).
• Demonstrated experience in managing and influencing senior stakeholders in a matrixed environment.
• Business acumen to guide the team in terms of process redesign and solution definition.
• Strong business analysis competency with historic success in shaping opportunities via conceptual thinking and problem-solving capabilities

Language: English - Advanced

Computer Skills:

• Proficient with Microsoft Office
• Knowledge with Visual Basic (VBA) or Tableau or Power Apps or Power Automate developments
• Process Mapping and Project Management tools (i.e., Visio, Project, Trello, Monday.com, etc.)
• Process Mining Tool (desirable)
• Other platforms (Make, Ui Path, etc) knowledge is desirable

Skills:

• Demonstrated ability to work, prioritize and make decisions independently in a fast-paced services environment.
• High energy level to enable change management
• Ability to influence and lead teams without direct authority
• Interpersonal and communication skills
• Process and results oriented
• Customer-centric, Analytical and critical mindset to resolve issues and to challenge status quo
• Time management with the ability to direct multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Executive presentations

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

Nissan (NMEX, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción, ni discriminación por género, identidad y/o expresión de género, orientación sexual, raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.

Nissan (NMEX, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
Mexico City Mexico