Background

Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

The Role

• Support administrative process of claims.
• Claim control and reporting support to the adjusting team.
• Claim status and adjustment progress control.
• Document control.
• Keep an update on adjusting activities of each claimed assigned.
• Follow up on actions and commitments related to the adjusting process.
• Keep to date agenda and reminders on scheduled meetings and appointments.
• Support and elaborate technical and commercial presentations.
• Support on report formatting.
• Insurers date system updates

Key Responsibilities

• Reporting and update on claim control systems at different clients and to the Manager
• Constant monitoring on adjustment progress
• Information control on claims
• FNOL support – initial contact to client/agent/insured
• Report assembly support to adjusters
• Data bases build up

Required Skills

• Bachelor's degree related on administration or equivalent experience
• Skilled in Microsoft Package
• Communication skills
• Fluent level of English.
• At least 2-3 years of experience in control management

Why join Charles Taylor?

We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.
We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programs and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

Equal Opportunity Employer

Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

Contact information

Aline Romero