Desktop Support Associate-Helpdesk

Mexico Job Openings

NTT DATA

Guadalajara

FULL TIME

October 15, 2024

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.

NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara.
Location: Guadalajara, Jalisco. Mexico.
Requirements:

Availability to work 45 hours per week
Interest in working on Afternoon/Night shifts
Advanced English
Looking to work in IT Environment
6 months of experience in Customer Service

We Offer:

Competitive salary
Grocery Tickets - 12% of base salary
30 days of Christmas bonus
10 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (You and your family)
Life insurance
Dental Insurance
Discounts with selected Optics
Opportunity to grow in the company

Activities

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

We regret to inform you that this job opportunity is no longer available as it has expired

New Job Alerts

Grupo Cever

GERENTE DE SUCURSAL LITTLE CAESARS, LAGO DE GUADALUPE

Atizapán de Zaragoza

FULL TIME

November 19, 2024

View Job Description

Medica Sur

Técnico radiologo imagen

FULL TIME

November 19, 2024

View Job Description

GRUPO FISHERS

Guardia intramuros 24x24

Ciudad de México

FULL TIME

November 19, 2024

View Job Description

SKUADRA CONSULTORES Y ASOCIADOS

Encargado de bodega

Ciudad de México

FULL TIME

November 19, 2024

View Job Description

SPG Seguridad Privada Guepardos SA de CV

Supervisor de Operaciones de Seguridad Privada

Cuautitlán Izcalli

FULL TIME

November 19, 2024

View Job Description

Looking for similar job?

NTT DATA

Desktop Support Senior Associate-Helpdesk

Guadalajara

October 15, 2024

View Job Description

NTT DATA

Desktop Support Technician - Field Tech

Ciudad de México

November 5, 2024

View Job Description

Uber Freight

Customer Support Specialist I

Nuevo Laredo

October 11, 2024

View Job Description

NTT DATA

Desktop Support Technician - Field Tech

November 1, 2024

View Job Description

Santander

Sr. Associate, End User Support and Governance

October 11, 2024

View Job Description

INTEGRATED MANAGEMENT SERVICES MEXICO

IT support Lead

Ciudad de México

Grupo Cever

GERENTE DE SUCURSAL LITTLE CAESARS, LAGO DE GUADALUPE

Atizapán de Zaragoza

FULL TIME

November 19, 2024

View Job Description

Supervisor de Operaciones de Seguridad Privada

Cuautitlán Izcalli

FULL TIME

November 19, 2024

View Job Description