Mexico Job Openings

Santander
Sr. Associate, End User Support and Governance
October 11, 2024
Country: Mexico
As a Sr. Associate, End User Support and Governance, you will help us in different fronts:
- Manage the different channels of user requests (email, Teams, calls) and coordinate with the teams for their quick resolution.
- Reception and resolution of incidents reported by the different business units. Record (tickets) of all issues documenting the root cause, what was done to resolve them, from initiation to closure.
- Monitor the dashboards where EUT tracks the status of the open tickets. Ensure that all team members are working on incident/ticket resolution and that the work is compensated.
- Use the EUT dashboards for data analytics in order to identify possible problems.
- Periodic proactive review of the systems (videoconference rooms, printers, telephones, turrets, televisions, etc.).
- Periodically review that all business desks are operating as usual with no technology related problems.
- Analyze the existing platforms and define plans to enhance them and promote self service capabilities.
- Resolve vulnerabilities, patching and track the remediation to make sure that the environment is healthy.
- Support with audits (internal audits, externals audits and internal reviews) focus in the infrastructure area.
- Make sure all executions done in production have a ticket associated and follows Santander standard (PTO process)
New Job Alerts

TRANSPORTES PITIC SA DE CV
Analista de Recursos Humanos
FULL TIME
November 19, 2024
View Job Description
Areas Mexico
Analista de reclutamiento y seleccion-Aeropuerto Guadalajara
Guadalajara
FULL TIME
November 19, 2024
View Job Description



Liverpool
Recepción de mercancia nocturno | Liverpool Valle Oriente Mty
FULL TIME
November 19, 2024
View Job Description
Grupo Corporativo Papelera
Operador multifuncional
Huehuetoca
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?

Worldwide Clinical Trials
Associate, Accounts Receivable Mexico Remote
Ciudad de México
FULL TIME
November 1, 2024
View Job Description


Santander
Sr. Associate, Infrastructure Operations (Infrastructure Project Office)
October 11, 2024
View Job Description
INTEGRATED MANAGEMENT SERVICES MEXICO
IT support Lead
Ciudad de México
FULL TIME
October 11, 2024
View Job DescriptionSee What’s New: Santander Job Opportunities

Santander
HR Internship – ESG, Sviluppo, Formazione, Comunicazione Interna
Turin
FULL TIME
November 21, 2024
View Job Description


Santander
Tirocinio Capital Market & Investor Relations
Turin
FULL TIME
November 21, 2024
View Job Description
Santander
Autocandidatura Stage | Santander Italia
Turin
FULL TIME
November 14, 2024
View Job DescriptionNew Job Alerts

TRANSPORTES PITIC SA DE CV
Analista de Recursos Humanos
FULL TIME
November 19, 2024
View Job Description
Areas Mexico
Analista de reclutamiento y seleccion-Aeropuerto Guadalajara
Guadalajara
FULL TIME
November 19, 2024
View Job Description



Liverpool
Recepción de mercancia nocturno | Liverpool Valle Oriente Mty
FULL TIME
November 19, 2024
View Job Description
Grupo Corporativo Papelera
Operador multifuncional
Huehuetoca
FULL TIME
November 19, 2024
View Job Description