Mexico Job Openings

Henkel

GBS+ Human Resources Administrative

Huixquilucan

FULL TIME

September 6, 2024

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLE
Located in Mexico, our Global Business Service center is supporting the HR related activities in Latin America and North America. The main objective of this position is to ensure high quality, punctual service delivery and foreseen for process improvements and simplifications.

Support the HR Systems & Contact Center processes for employee’s personal development within the HR Tools and Systems and act as 1st escalation level for process execution

Continuously identify potential and self-initiatively improving the existing processes

Participate in global initiatives and project related to HRSystems & Contact Center

Work directly with managers, and other HR employees

High oriented to analyze information details for a proper procedure

Assess the root cause of problems and inform employees of measures to resolve the problems (remote support)

This position requires follow-up (ticket) with employees to ensure completion of tasks within specified performance parameters (SLA's).

YOUR SKILLS

Advanced Conversational English

High Customer Service Oriented

Bachelor's degree

Intermediate Excel (dinamic tables)

Problem solver

Intermediate Microsoft package knowledge

Desirable HRSystem knowledge:SAP,CRM,Cornerstone

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: req64651

Contract & Job type: Regular - Full Time

Contact information for application-related questions: Recruitment.LATAM@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.

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