Mexico Job Openings
Jefferies & Company, Inc.
ION Production Support
New York
FULL TIME
September 18, 2024
Key responsibilities:
- Respond to production system queries, exchange connectivity issues, and system outages.
- Identify root causes of production issues using languages and protocols like Python, SQL, and FIX, and collaborating closely with support and engineering teams to create solutions.
- Installing, configuring, testing, deploying, and upgrading software on the ION trading platform
- Monitoring and maintaining the production environment, creating metrics and dashboards to oversee platform capacity/load, data quality, and overall system health.
- Developing and maintaining thorough documentation for all support processes, bug and enhancement tracking to ensure knowledge transfer and consistency in service delivery.
- Participating in cross-functional projects aimed at improving stability or enhancing current features or developing new workflows.
- Mentoring and training junior team members, sharing expertise, and fostering a collaborative work environment.
Preferred Skills
- Extensive experience with Python and SQL (highly desirable)
- Experience with ION Trading software and trading protocols preferred.
- Experience with Linux/Unix and Windows OS
- Excellent communication, time management and project management skills.
Primary Location Full Time Salary Range of $$125,000-160,000.
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