IT Analyst
Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.
Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.
Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?
WHAT TO EXPECT
As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team.
The purpose of IT Analyst is to provide technical IT support to end users, ensuring the functionality and performance of all information systems. A key activity for this position is the management of all the IT infrastructure, including physical network, LANs/WANs, servers, telephones, network devices, computers, industrial computers, office printers, bar code devices, terminals, etc., as well as server applications and other end user software.
The primary challenge and demand for this position is to have all information systems up and running in a secure network environment, keeping them up to date and ensuring timely access to end users based on authorization levels defined by the company.
This position is critical for the daily operations of all Gates facilities. A critical failure in some of the IT systems must be addressed and resolved as soon as possible, otherwise this can affect important business processes which in turn may affect Gates' customer requirements.
Key responsibilities (to name a few):

• Keep all IT systems up and running
• Incident log and track resolution
• Attend and resolve new IT requirements
• Make and document changes
• Keep up to date hardware and software inventories; follow up to warranties
• Follow IT procedures and policies, keeping them up to date
• Ensure network performance and availability
• Design and promote improvements aim to improve end users' daily operations.
• Create and analyze incident statistics, finding root causes and applying root solutions.
• Align to corporate IT standards and strategies.

• Enthusiastic and dynamic with positive service attitude
• Willing to lean from others and share knowledge among the team.
• Teamwork
• Analytical and results oriented.
• Focused on continuous learning.
• Have extreme confidentiality.

PAY & BENEFITS

• Saving Incentive: 13% of the base salary paid in monthly basis.
• Profit Sharing - According with local laws and Gates policy.
• Meal Allowance $3,112.00 MXP per month
• Medical and Life Insurance Coverage - According with the current Gates de México Policy.

• Social Security (IMSS) - 100% covered by Gates.
• Vacation and Holidays -Under the provisions of Gates Personnel Policies for the Gates de México.
• Gates Pension Plan - Contribution defined Gates Pension Plan Fund according to the current policy. (Optional)
• Saving Found According with ODESSA - Gates Policies (Optional)
• Canteen Service - According with Toluca Plant agreement.
• Christmas Bonus: 30 days of salary

WHY GATES?
Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.
While we expect the best, we also want to give you the best. That's why at Gates we provide an environment where people can succeed from our policy of 'Dress for your Day' (yes - that means you can wear jeans), health club reimbursement, to your ownership of your work/life balance and more. Visit www.gates.com/careers to learn more.
WORK ENVIRONMENT
At Gates, we believe that we are better together. Proximity has been important to our success over the years as there are critical items that are simply better when done together. One of those critical items is efficient collaboration. We cannot underestimate the power of informal conversations and connecting face-to-face with our coworkers.
While performing the duties of this job, the employee is frequently required to sit; use hands and fingers to work with objects, tools, or controls; and use office equipment including computers, telephones, and/or copiers/scanners. The employee must frequently lift and/or move up to 10 pounds.
Gates is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.
ARE YOU DRIVEN BY POSSIBILITY?

ABOUT YOU

• Strong desire to develop a professional career within IT
• 2 to 4 years of experience supporting IT infrastructure technologies and administrative activities
• Bachelor's degree in systems Engineers, Computer Sytems, or related career
• Basic- Intermediate English Level
• Excel basic level
• Basic knowledge in Cisco networks (switching, routing, wireless, IP telephony)
• Basic knowledge in Windows Server operating systems
• Basic knowledge in information security
• Basic knowledge in collaboration tools (Outlook, Jabber, Webex)
• Strong knowledge in desktop operating systems and desktop applications