Mexico Job Openings

inDrive

Online Checkout Specialist

Zacatecas

September 6, 2024

, Mexico
We are currently looking for customer service advisors to work in person near Reforma 222.
Responsibilities
  • Review and verify driver documents;
  • Enter and maintain accurate and up-to-date records of drivers documents;
  • Confirm the identity of individuals by cross-checking provided information with reliable sources, databases, or records;
  • Conduct background checks on individuals, which may include criminal history checks, driving experience checks, etc;
  • Identify and report fraudulent activities or discrepancies in information, documents, or identities;
  • Maintain a high level of accuracy in the verification process to minimize errors and discrepancies;
  • Ensure that sensitive information is handled with the utmost care, adhering to privacy and data protection regulations;
  • Stay informed about changes in regulations, verification methods, and technology to enhance skills and knowledge;
Qualifications
  • PC knowledge at the confident user level;
  • Google products knowledge: Google Sheets, Google Docs;
  • Grammatically correct in written and verbal;
  • Competent verbal and written communication;
  • Native language speaker (depending on the supported country).
  • Attention to details;
  • Communication: the ability to convey information, thoughts, ideas;
  • Strong interpersonal and intrapersonal qualities;
  • Teamwork: tendency to care about helping team to achieve a common goal;
  • Problem-solving: analytical thinking to quickly identify and resolve technical issues;
  • Willingness to learn: always open to – or seeking out – new experiences, skills and information that improve his/her abilities and knowledge.
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